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Service Engineer

1 month ago


Worcester, Worcestershire, United Kingdom Marlowe Fire and Security Full time
Service Engineer - Fire & Security Specialist

We are looking to grow our team with the appointment of an experienced Fire and Security Service Engineer in Worcestershire. Marlowe Fire & Security Group is one of the fastest growing and exciting businesses in the UK right now, with over 1,000 dedicated Fire & Security specialists across the UK. We attract the best talent in the market by offering fantastic career progression opportunities, our own in-house training academy, as well as great remuneration and benefits packages.

The successful engineer will contribute to the team, strive to deliver world-class customer service, and be rewarded for doing so. The role includes:
  • Maintain Fire & Security Systems in your assigned area.
  • Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
  • Plan and respond to routine and re-active call visits in your area.
  • Maintain effective communication with customers when planning site visits.
  • Maintain your stock levels with support from the Stores team.
  • Attend training sessions as and when required.
  • Attend Engineering team meetings as and when required.
  • Identify any personal training and development needs to help you provide the best possible customer service.


About Marlowe Fire & Security Group
Marlowe Fire & Security Group is the fire life safety and security specialist division of Marlowe plc. Together, we are the UK's fastest growing and most innovative consortium of fire life safety and security service providers. Operating 24/7, across the whole of the UK, we work with clients of all sizes to provide end-to-end fire and security solutions across all sectors to ensure your safety, security and compliance.

Salary: £28,000-£37,000 per annum, plus competitive commission structure and uncapped overtime pay leading to take-home earnings circa £50,000-£55,000.

Benefits:
  • Company vehicle and fuel card.
  • Company tablet and mobile phone.
  • Royal London Pension Scheme.
  • Life Assurance x4 Basic Salary.
  • Employee Recognition Scheme.
  • Paid Referrals Scheme (up to £1,000 per successful candidate referral).
  • Paid Holidays and Bank Holidays.
  • Holidays increasing after each year of service up to 25 days.
  • Birthday Holiday.
  • Mental Health Support Scheme.
  • Long Service Award (increments of 5 years).
  • Access to continued training at the Marlowe Academy.
  • Development & Progression opportunities.
  • 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.