Catering and Service Excellence Leader

22 hours ago


Worcester, Worcestershire, United Kingdom Chartwells Full time

Catering and Service Excellence Leader Job Description

About Us

We are Chartwells, the leading provider of catering and support services to the education sector. For over a quarter of a century, we have been focusing on helping those in education build strong bodies, sharp minds, and lead long healthy lives. We serve millions of nutritious and delicious meals every week to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK.

About the Role

This is an exciting opportunity to join our team as a Catering Supervisor. You will be responsible for overseeing all Compass Group UK&I catering and service operations for Universities on a full-time basis, contracted to 40 hours per week. As a key member of our team, you will play a vital role in delivering exceptional food and customer service experiences.

The estimated salary for this role is £27,000 - £38,000 per annum, depending on experience.

Key Responsibilities
  • Oversee the preparation of delicious food to the highest standards
  • Supervise our culinary and catering teams to ensure impeccable food and customer service
  • Communicate regularly with your line manager to monitor KPIs and targets
  • Represent Compass Group UK&I and maintain a positive brand image
  • Liaise between customers and our culinary and service teams to exceed expectations
  • Support and train our teams, leading from the front to make everyone excel in their role
  • Implement and review Health & Safety standards to ensure compliance across all catering and service teams
Requirements
  • Possess a minimum of two years of catering experience
  • Have experience managing teams in a similar role
  • Hold a Basic Food Hygiene certificate
  • Demonstrate excellent communication and organisational skills
  • Show ambition and motivation to upskill

We value diversity and offer equal opportunities to advance in careers. Our colleagues feel valued, empowered to reach their full potential, and thrive because diversity is our strength.



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