Care Enquiries Coordinator

2 months ago


Essex, United Kingdom Healthcare Homes Full time

We are seeking a skilled Care Enquiries Administrator to join our team at Healthcare Homes. As a key member of our Enquiries team, you will play a vital role in supporting care seekers, families, and health and social care professionals in accessing the right care services for their needs.

The ideal candidate will possess excellent communication skills, attention to detail, and a compassionate approach to working with older people and adults with disabilities. Previous experience and knowledge of the care industry are desirable, but full training and support will be provided.

This is an excellent opportunity to develop your skills and knowledge in a team that plays a critical role within our organisation. You will have the chance to work in a dynamic and supportive environment, contributing to the delivery of high-quality care services.

Key responsibilities will include:

  • Providing exceptional customer service to care seekers, families, and health and social care professionals
  • Supporting the management of care enquiries and referrals
  • Collaborating with colleagues to ensure seamless service delivery
  • Developing and maintaining knowledge of care services and industry developments

We are committed to providing a supportive and inclusive work environment that values diversity and promotes equality. If you are a motivated and empathetic individual with a passion for delivering exceptional care services, we encourage you to apply for this exciting opportunity.



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