Customer Support Specialist

3 weeks ago


London, Greater London, United Kingdom SupportYourApp Full time
About the Role

We are seeking a skilled Customer Support Specialist to join our team at SupportYourApp. As a Customer Support Specialist, you will be responsible for providing exceptional customer support via chats and emails.

The ideal candidate will have native Japanese and English communication skills, at least 6 months of experience in a customer support role, analytical and research skills, and a positive and responsible attitude.

You will also need a personal laptop or computer with at least 8Gb of RAM and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

In this role, you will build positive and long-lasting relationships with customers, provide secure technical support, and maintain working knowledge of our client's products and services.

Additionally, you will communicate with developers and other departments of various IT companies, and stay up-to-date with cutting-edge technology.

This is an excellent opportunity to work fully remotely with a flexible schedule, inclusive international environment, and compensation in USD.

We offer good bonuses for referring friends, paid intensive training and probation, and work-life balance.

Our management is responsive and interested in your growth and long-lasting cooperation.

About SupportYourApp

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

We have been an industry leader in premium outsourced customer support since 2010, turning global with 8 hubs around the world.

The estimated salary for this role is $35,000-$45,000 per year, depending on experience and qualifications.



  • London, Greater London, United Kingdom WeAreTechWomen Full time

    WeAreTechWomen is seeking a Customer Support Specialist to join our Existing Borrower team. In this role, you will be responsible for providing exceptional customer service to small business owners.As a Customer Support Specialist, you will work closely with customers to resolve any issues or concerns they may have and provide timely and effective...


  • London, Greater London, United Kingdom Office Angels Full time

    Job DescriptionAs a Customer Support Specialist, you will be responsible for delivering exceptional customer service by addressing inquiries, resolving issues, and escalating complex problems when necessary. Your primary focus will be on providing timely and accurate support to customers.Your key duties will include:Fielding customer inquiries via phone,...


  • London, Greater London, United Kingdom Care Support Full time

    Job Description:This role is an excellent opportunity for a Care Support Specialist to join our team at Care Support, where you will be responsible for providing high-quality care and support to individuals in their own homes within an Extra Care environment.The successful candidate will have the ability to work independently and as part of a team, with a...


  • London, Greater London, United Kingdom Utility Warehouse Limited Full time

    Job OverviewWe are seeking an experienced Customer Support Specialist to join our team at Utility Warehouse Limited. The successful candidate will be responsible for providing exceptional customer service to vulnerable customers with energy prepayment meters.


  • London, Greater London, United Kingdom SupportYourApp Full time

    Job Title: Customer Support Specialist About the Role We are seeking a highly skilled Customer Support Specialist to join our team at SupportYourApp. This role is an excellent opportunity for someone who is passionate about providing exceptional customer service and support. Key Responsibilities Provide technical assistance to customers via chat, email, and...


  • London, Greater London, United Kingdom GIMO Global Interactive Marketing Online Ltd Full time

    About the RoleWe are seeking an experienced Customer Support Specialist to join our team at GIMO Global Interactive Marketing Online Ltd. This is a unique opportunity to provide exceptional customer service and support to our clients.Job SummaryThe Customer Support Specialist will be responsible for responding to customer inquiries and resolving queries in a...


  • London, Greater London, United Kingdom Attentive Inc Full time

    Transform your career as a Customer Support Specialist at Attentive Inc, where you'll be the face of our product experience and deliver outstanding support to clients. This role requires a driven individual to troubleshoot technical issues, advise on best practices, and assist with urgent needs.Job SummaryWe are seeking a highly motivated Customer Support...


  • London, Greater London, United Kingdom Safran companies Full time

    **Job Title:** Customer Support Specialist **About the Role:**We are seeking a highly skilled and motivated Customer Support Specialist to join our team in Segensworth North, Fareham, Hampshire. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and...


  • London, Greater London, United Kingdom Konecta Team for Coca-Cola Full time

    Job DescriptionAs a Customer Support Specialist, you will be the face of The Coca-Cola Company, acting as the voice of the Company externally and the voice of our consumers and stakeholders internally across social media, live chat, phone, and email.Your primary responsibility will be to provide exceptional customer support to clients through various...

  • Support Specialist

    4 weeks ago


    London, Greater London, United Kingdom ClassRoom Support Full time

    ClassRoom Support is seeking a dedicated and passionate Support Specialist to join our team.About the RoleThis role requires expertise in supporting students with challenging behaviour and diverse learning needs, including those who are Non-Verbal and have Sensory Processing Difficulties.Key ResponsibilitiesProvide individualised support and guidance to...


  • London, Greater London, United Kingdom Salt Digital Recruitment Full time

    About UsSalt Digital Recruitment is a leading recruitment agency specialising in digital and technology roles.We are currently looking for an experienced Customer Support Specialist to join our team. In this role, you will be responsible for providing top-notch support to our customers, ensuring they have a seamless experience with our platform.As a key...


  • London, Greater London, United Kingdom ReQuire Consultancy Full time

    Key ResponsibilitiesThe Customer Support Specialist will be responsible for communicating confidently across multiple platforms, building effective relationships with stakeholders, and supporting team projects to drive business success.This role requires a strong understanding of ISAs, Pensions, Bonds, and CRM systems, as well as excellent communication and...


  • London, Greater London, United Kingdom Arctic Shores Full time

    We're seeking an ambitious and driven individual to join our team as a Customer Support Specialist. As a Customer Success Associate at Arctic Shores, you'll play a critical role in helping our customers get the most value from our products and services.Your primary responsibility will be to manage a small portfolio of customers, providing exceptional support...


  • London, Greater London, United Kingdom Goldsmiths, University of London Full time

    About the RoleAs a Customer Support Specialist at Goldsmiths, University of London, you will play a vital role in providing exceptional customer service to staff, students, and visitors. Your primary responsibility will be to resolve IT incidents and fulfill service requests in a timely and professional manner.You will log incidents and maintain accurate...


  • London, Greater London, United Kingdom Tiger Recruitment Full time

    We are seeking a highly skilled Customer Support Specialist to join our team at Tiger Recruitment. As a key member of our client-facing support team, you will be responsible for delivering exceptional customer service to our clients.With a strong background in administration and customer service, you will have the ability to address client needs with...


  • London, Greater London, United Kingdom ClassRoom Support Full time

    **Job Title:** Autism Support Specialist We are seeking a dedicated professional to join our team at ClassRoom Support as an Autism Support Specialist. This role involves providing essential support and guidance to students with special educational needs, helping them overcome barriers to learning and reach their full potential. Responsibilities:Build...


  • London, Greater London, United Kingdom Percepta Full time

    About the RoleWe are looking for a highly skilled Customer Support Specialist to join our team in Stratford, East London. As a key member of our organization, you will be responsible for providing exceptional customer support and driving business growth.The ideal candidate will have excellent communication skills, a strong understanding of technology, and...


  • London, Greater London, United Kingdom Language Matters Full time

    Job DescriptionWe are seeking a highly skilled and multilingual Customer Support Specialist to join our team at Language Matters. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and product support via phone, email, and other communication channels.Main Responsibilities:Deliver high-level SaaS...


  • London, Greater London, United Kingdom Datawrapper GmbH Full time

    We're looking for a highly skilled Customer Support Specialist to join our team at Datawrapper GmbH in Berlin. In this role, you'll work closely with our users to provide top-notch support and help them get the most out of our data visualization tool.">The ideal candidate will have excellent written and verbal communication skills, as well as strong...


  • London, Greater London, United Kingdom Bloomberg Full time

    Company Overview\Bloomberg is a global leader in financial information and news, providing influential decision-makers with critical insights to navigate the world's markets. With over 325,000 subscribers globally, we deliver real-time data, news, and analytics through innovative technology.\Our Technology Services & Solutions business plays a vital role in...