Digital Service Operations Director
6 hours ago
Digital Service Operations Director
">We are seeking a highly experienced Digital Service Operations Director to lead our IT Service Management team in delivering high-quality services and support to our customers.
About the Role
">As a Digital Service Operations Director, you will be responsible for shaping and implementing the people and service strategy for support services. This will involve driving engagement, availability, performance, and process maturity to continuously improve service quality and value for money.
The Ideal Candidate
">We are looking for an experienced leader who can effectively manage a team and coordinate analysis and resolution of complex issues arising. The ideal candidate should have strong communication skills and be able to create, strengthen, and own stakeholder/business relationships to drive service quality and value for money.
What We Offer
">We offer a competitive salary of £55,557, plus a pension with employer contributions of 28.97%. You will also benefit from hybrid working, flexible hours, and a great work-life balance.
Benefits
">- ">
- Flexible working, including flexi hours and days">
- Family-friendly policies">
- Time off volunteering and charitable giving">
- Discounts and savings on shopping, fun days out, and more">
- Interest-free loans to buy a bike or a season ticket">
- Professional development, coaching, mentoring, and career progression opportunities">
Location
">You will be based in one of our digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle, or Sheffield.
Salary: £55,557 (plus benefits)
-
Digital Services Engineer
3 days ago
North Shields, North Tyneside, United Kingdom Department of Work & Pensions - Digital Full timeJob OverviewWe are seeking an exceptional Senior Test Engineer to join our Digital Modernisation & Efficiency team at the Department of Work & Pensions - Digital. As a key member of our community of tech experts, you will be responsible for assisting in the design of infrastructure services in collaboration with architecture and engineering principles.About...
-
Digital Product Manager
4 weeks ago
North Shields, North Tyneside, United Kingdom Department of Work & Pensions - Digital Full timeAt the Department of Work & Pensions - Digital, we are on a mission to deliver innovative digital solutions that connect millions of UK citizens with essential services.Job OverviewWe are seeking an experienced Lead Product Manager to join our team in Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne, or Sheffield. As a key member of our...
-
Digital IT Manager
3 days ago
North Shields, North Tyneside, United Kingdom Department of Work & Pensions - Digital Full timeCompany OverviewThe Department of Work & Pensions - Digital is a pioneering organization that combines innovative technology with social responsibility. Our mission is to provide cutting-edge digital solutions for the UK's largest government department, empowering millions of people through seamless services.We're at the forefront of shaping the future of...
-
Digital Research Specialist
20 hours ago
North Shields, North Tyneside, United Kingdom Department of Work & Pensions - Digital Full timeAbout the RoleWe are seeking a skilled User Experience Researcher to join our team at the Department of Work & Pensions - Digital.As a User Experience Researcher, you will play a crucial role in shaping our digital services to meet the needs of millions of users across the UK.Our ideal candidate will have excellent research skills, a keen understanding of...
-
Senior Operations Director
1 week ago
North Shields, North Tyneside, United Kingdom Stangate Recruit Full timeJob OverviewStangate Recruit is seeking an exceptional Senior Operations Director to lead the operational and performance growth of our training divisions located in state-of-the-art training centres in Newcastle, Teesside, and North London.This is a fantastic opportunity for a senior manager with at least 5 years of experience in similar roles within...
-
Digital Transformation Lead
3 days ago
North Shields, North Tyneside, United Kingdom Department of Work & Pensions - Digital Full time**Join Our Team as a Digital Transformation Lead**We are looking for a highly skilled Digital Transformation Lead to join our team at the Department of Work & Pensions. As a Technical Lead, you will be responsible for leading multiple agile teams delivering cloud-based solutions.The ideal candidate will have experience in creating cloud-based solutions using...
-
Tavern Operations Director
4 days ago
North Shields, North Tyneside, United Kingdom Star Pubs Leased & Tenancy Full timeWe are looking for an experienced Tavern Operations Director to join our team at Star Pubs Leased & Tenancy.Our prime pub in North Shields Fish Quay is a fantastic opportunity for someone to take on a senior management role and drive the business forward. With a large customer base and a wide range of amenities, this is an ideal location for anyone looking...
-
Nursing Home Operations Director
17 hours ago
North Shields, North Tyneside, United Kingdom Leaders in Care Full timeNursing Home Operations Director:We are seeking an experienced and compassionate Nursing Home Operations Director to join our team at a state-of-the-art Nursing Home near Newcastle. As a key member of our management team, you will be responsible for ensuring the highest standards of care and compliance are met, fostering a culture of continuous improvement...
-
Operations Director
4 days ago
North Shields, North Tyneside, United Kingdom Stangate Recruit Full timeJob DescriptionSalary: £90,000 plus bonusWe are looking for a highly experienced Operations Director to lead the operational and performance growth of our training divisions located in state-of-the-art training centres in Newcastle, Teesside and North London.Main Responsibilities:Be responsible for Direct P&L for the Company's financial performance and...
-
Senior IT Operations Manager
3 days ago
North Shields, North Tyneside, United Kingdom Department of Work & Pensions - Digital Full timeThe Department of Work & Pensions - Digital is looking for an experienced IT Service Manager to join our team. As a Senior IT Service Manager, you will be responsible for delivering high-quality support for digital products and services used by millions of people and over 100,000 colleagues.You will implement ongoing service improvements aligned with...
-
Technical Services Director
18 hours ago
North Shields, North Tyneside, United Kingdom Department of Work & Pensions - Digital Full timeRequirementsTo succeed in this role, you will need:Experience in leading IT Service Management teams to deliver multi-channel IT support, to agreed service measures/OKRs or project delivery targets in a cost-effective and timely manner.Experience in shaping and implementing people and service strategies for support services to drive engagement, availability,...
-
IT Service Delivery Manager
20 hours ago
North Shields, North Tyneside, United Kingdom Department of Work & Pensions - Digital Full timeAbout the RoleWe are seeking an experienced IT Service Delivery Manager to lead our team in delivering high-quality IT services that meet or exceed business and user requirements.The successful candidate will be responsible for managing a team of six, ensuring they are supported in their roles, handling line management responsibilities, and fostering their...
-
Regional Operations Director
1 week ago
North Shields, North Tyneside, United Kingdom Stangate Recruit Full timeJob SummaryWe are seeking a highly experienced and skilled Regional Operations Director to lead our training divisions located in Newcastle, Teesside, and North London.This is an exceptional opportunity to drive the operational and performance growth of our business units, working closely with our expert instructors and stakeholders to deliver world-class...
-
Business Development Director
4 days ago
North Shields, North Tyneside, United Kingdom Star Pubs Leased & Tenancy Full timeKey ResponsibilitiesMaintain a high standard of customer service and ensure exceptional customer experiences.Develop and implement a comprehensive marketing strategy to increase customer engagement and drive sales.Manage and maintain a robust food & drink offer that meets the needs of local customers.This role offers the opportunity to work independently as...
-
Wind Energy Project Director
4 weeks ago
North Shields, North Tyneside, United Kingdom Muehlhan Wind Service AS Full timeAbout the Role:We are seeking a highly organized and detail-oriented Project Manager to join our team at Muehlhan Wind Service A/S. As a key member of our operations team, you will be responsible for the successful execution of wind turbine installation and Operations & Maintenance projects.Key responsibilities include:Ensuring project delivery meets...
-
NHS Digital Content Creator
4 weeks ago
North Shields, North Tyneside, United Kingdom NHS Full timeNHS Digital Content CreatorWe are seeking a talented Digital Content Creator to join our NHS team. As a key member of our design service, you will play a vital role in creating engaging digital content and supporting the development of innovative materials and assets reflecting our brand guidelines.You will work closely with our creative designer and...
-
Data Platforms Architect
1 month ago
North Shields, North Tyneside, United Kingdom Department of Work & Pensions - Digital Full timeJob OverviewDWP Digital is embarking on a transformative initiative, the Health Transformation Programme, aiming to better support people with disabilities and health conditions. We are seeking an exceptional Senior Solution Architect to bridge the gap between data and this major programme.The role demands technical expertise in modern analytics and BI...
-
Digital Sales Consultant
4 weeks ago
North Shields, North Tyneside, United Kingdom EE Full timeWe are looking for a skilled and confident individual to join our team as a Digital Sales Consultant. In this role, you will be responsible for enhancing the digital lives of customers by discussing how EE can provide them with the right products and services.With a competitive starting salary of £23,504, rising to £24,064 after 8 months, you will have the...
-
Director of Service Excellence
3 days ago
North Shields, North Tyneside, United Kingdom Akari Care Full timeWe are proud to offer a challenging and rewarding opportunity for an experienced Deputy Manager to join our team at Akari Care. If you share our passion for delivering high-quality care and have a proven track record of success in senior leadership roles, we encourage you to apply.About the RoleThis is a senior leadership position, requiring a highly skilled...
-
Digital Architecture Specialist
3 days ago
North Shields, North Tyneside, United Kingdom Anzet AS Full timeCompany Overview">Anzet A/S is a leading provider of innovative digital solutions, and we are currently seeking an experienced Digital Architecture Specialist to join our team. As a key member of our architecture team, you will play a crucial role in shaping the future of our technology landscape.">Salary">We offer a competitive salary of €80,000 -...