University Reception Assistant

5 days ago


Durham, Durham, United Kingdom Durham University Full time

About Durham University

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Durham University is a world-class research-intensive institution with a strong commitment to teaching excellence. Our campus offers a unique blend of historic charm and modern facilities, providing a stimulating and supportive learning environment.

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Role Overview

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We are seeking a highly motivated and organized individual to join our Operations Directorate as a Reception Helpdesk Assistant. In this role, you will provide essential administrative support to college teams, ensuring seamless operations and exceptional customer service.

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Responsibilities

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  • Provide timely and accurate responses to telephone inquiries and emails.">
  • Manage room bookings and post efficiently, adhering to established procedures.">
  • Maintain a clean and welcoming reception area, contributing to a positive first impression for visitors.">
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Benefits

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As a member of our team, you will enjoy a range of benefits, including:

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  • A competitive salary of approximately £22,000 per annum.">
  • 27 days annual leave, plus bank holidays.">
  • Access to our state-of-the-art sport and gym facilities.">
  • An Employee Assistance Programme, providing confidential support and guidance.">
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Requirements

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To succeed in this role, you should possess excellent communication skills, the ability to work independently, and a strong commitment to delivering exceptional customer service.



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