Helpdesk Coordinator
19 hours ago
Join Our Team
">Durham University is a vibrant and dynamic institution, committed to fostering a culture of inclusivity and respect. We seek a talented and enthusiastic individual to join our Operations Directorate as a Reception Helpdesk Assistant.
">Key Responsibilities
">- ">
- Act as the first point of contact for students, staff, and visitors in colleges, providing a warm and welcoming service.">
- Manage room bookings and post efficiently, utilizing digital tools and systems.">
- Contribute to maintaining a safe and secure environment, adhering to health and safety protocols.">
About the Role
">This is an exciting opportunity to join our dedicated team and make a meaningful contribution to the success of Durham University. As a Reception Helpdesk Assistant, you will play a vital role in ensuring seamless operations and exceptional customer service.
">Benefits
">We offer a range of benefits, including:
">- ">
- A competitive salary of approximately £22,000 per annum.">
- 27 days annual leave, plus bank holidays.">
- Access to our state-of-the-art sport and gym facilities.">
- An Employee Assistance Programme, providing confidential support and guidance.">
Requirements
">To be successful in this role, you should possess excellent communication skills, the ability to work effectively in a team, and a strong commitment to delivering high-quality customer service.
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