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Transport Operations Coordinator

2 months ago

Hayes, Greater London, United Kingdom Reed Full time
Job Description

We are seeking a highly skilled Transport Operations Coordinator to join our team at Reed. As a key member of our logistics team, you will be responsible for managing and planning vehicles for import collections and export deliveries, ensuring all daily collections and delivery requirements are met, and maintaining compliance with all legal requirements.

Key Responsibilities:
  • Transport Planning: Manage and plan vehicles for import collections and export deliveries efficiently, ensuring timely and cost-effective transportation of goods.
  • Communication: Communicate effectively with all departments regarding operational issues, including sales, operations, and customer service.
  • Compliance: Ensure all legal compliances, including DVSA, WTD, and UK legislation, are adhered to, maintaining a high level of regulatory compliance.
  • Teamwork: Work collaboratively as part of the transport team, providing support and assistance as needed to ensure smooth operations.
  • Flexibility: Be flexible with working times and days as part of a shift operation, adapting to changing business needs.
  • Communication: Maintain clear and effective communication at all levels, dealing with both internal and external customers, and ensuring all stakeholders are informed of transportation plans and schedules.
  • Process Adherence: Uphold all DHL Global Forwarding processes and procedures, ensuring consistency and quality in all aspects of transportation operations.
  • Problem-Solving: Solve problems effectively and enjoy the challenge of a fast-paced environment, identifying and implementing solutions to improve transportation efficiency and customer satisfaction.
Requirements:
  • Experience: Minimum of 3 years' experience in scheduling, preferably within the air freight industry.
  • Knowledge: Good understanding of LHR and the Ground Handling Agents (GHAs) that service the airlines and their handling requirements.
  • Regulatory Compliance: Full understanding of Aviation Security regulation and ensuring compliance at all times.
  • Communication Skills: Clear communication skills, both written and verbal, with the ability to communicate effectively with all stakeholders.
  • Health and Safety: Responsible for all aspects of Health & Safety in the workplace, ensuring a safe and healthy work environment.
  • IT Skills: Experience with shared mailboxes and proficiency in MS Office programs, including Outlook, Excel, and Word.
  • Attention to Detail: Strong attention to detail, customer service, administration, and financial awareness, with the ability to multitask and prioritize tasks effectively.
  • Work History: 5-year checkable work history, with a strong track record of delivering results in a fast-paced environment.
  • Criminal Record Check: CRB check, with a clean record and a strong commitment to maintaining a high level of integrity.
Benefits:
  • Competitive Salary: Competitive salary package, reflecting your skills and experience.
  • Professional Development: Opportunities for professional development in a dynamic and growing industry, with a focus on career growth and advancement.
  • Engaging Work Environment: Engaging and supportive work environment, with a strong focus on teamwork and collaboration.