Business Transformation Manager

2 days ago


Ipswich, Suffolk, United Kingdom 1st Executive Ltd Full time

About 1st Executive Ltd

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We are a market-leading Global Insurance organisation seeking an experienced Supplier Relationship Manager to play a key role in managing our business-critical BPO supplier for the group Op's function.

The ideal candidate will have a track record in driving value, performance, and commercial efficiency from large scale BPO contracts.

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Job Description:

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  • Provide expert Supplier Relationship Management capability; using your experience of supplier risk and relationship management to create clear supplier strategies (commercial, contractual, and risk) for a defined BPO service supplier (Non-Tech).
  • Evaluate contractual obligations, Procurement policy, and business unit objectives to ensure they are met and evidenced in regular routines.
  • Help establish future transformation capability required to improve, digitise, and automate services in line with regulatory guidelines.
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Requirements:

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  • Demonstrates a depth of SRM or Vendor Management experience - with knowledge and awareness of EBA and PRA regulations.
  • Experience of driving performance in line with contractual KPI's and SLA's.
  • Experience of 3rd Party Risk (TP) - in accordance with Group Outsourcing Risk Policy.
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Salary: £75,000 per annum + Car Allowance + Excellent Benefits



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