Administrative Coordinator for Theatres and Day Surgery
4 weeks ago
Job Summary
This is a 12-month fixed-term or secondment opportunity working within the new state-of-the-art Theatres and Day Surgery department at Darlington Memorial Hospital.
The post holder will be required to manage and supervise a team of 3 staff with the aim of providing an efficient, confidential reception and admin support service to the Theatre and Day Surgery staff.
Knowledge of Electronic Patient Records is desirable but not essential as full training will be given.
The team provide a meet and greet service to patients & visitors who are arriving for surgery, answer calls from both internal and external customers. Proactivity prepares and orders theatre lists and consent information ready for clinical interactions. Books all patients onto our electronic patient records system and adds ad hoc & emergency and trauma patients to theatre lists.
Supervisory tasks include staff rostering, management of sickness and holiday absence, conduct appraisals and regular 1:1's with a view to developing the staff and team. Allocation of work and training and support to staff.
The role will be a patient/public-facing role and requires a charismatic and enthusiastic individual to interact with patients in a compassionate manner as they come in for their treatment; whilst also completing administrative tasks related to input within Electronic Patient Record and supporting effective Theatre Staff Communication.
Main Duties of the Job
Main duties are to manage and supervise the theatre admin and day surgery reception staff to ensure reception cover and support is provided between the hours of 6:30 and 17:00.
About Us
County Durham & Darlington NHS Foundation Trust provides hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community-based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Key Responsibilities
The post holder is required to provide a comprehensive administrative support service across a range of duties, demonstrating ability to use initiative, prioritising their own and their team's workload. The post holder will need to be proactive, flexible and responsive to the changing needs and demands of the organisation.
Person Specification
Experience
Essential
Previous experience in administrative work, line management experience
Desirable
Previous experience of working in a health care environment, knowledge of medical terminology
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Darlington, Darlington, United Kingdom County Durham & Darlington NHS Foundation Trust Full timeJob SummaryThis is a 12-month fixed-term opportunity working within the state-of-the-art theatres and day surgery department at Darlington Memorial Hospital. The post holder will be required to manage and supervise a team of administrative staff to provide an efficient reception and administrative support service to the theatre and day surgery staff.Main...
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Darlington, Darlington, United Kingdom County Durham & Darlington NHS Foundation Trust Full timeJob SummaryThis is a 12-month fixed-term opportunity to work in the state-of-the-art Theatres and Day Surgery department at Darlington Memorial Hospital. As an Administrative Support Officer, you will be responsible for managing and supervising a team of administrative staff to provide an efficient and confidential reception and administrative support...
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