Pub & Grill Team Member - Maidstone

5 days ago


Maidstone, Kent, United Kingdom Village Hotels Full time

About Us

Village Hotels is a leading hospitality company that prides itself on delivering exceptional customer experiences. Our team members are the backbone of our success, and we're looking for talented individuals to join our Pub & Grill team in Maidstone.

Our Culture

We're a dynamic and inclusive company that values individuality and creativity. Our team members are encouraged to be themselves, share their ideas, and take ownership of their work. We believe in fostering a positive and supportive work environment that promotes growth and development.

The Role

We're seeking a Hospitality Team Member to join our Pub & Grill team in Maidstone. As a key member of our team, you'll be responsible for delivering exceptional customer service, working collaboratively with colleagues, and contributing to the overall success of our business.

Key Responsibilities

  • Provide exceptional customer service, ensuring that every guest has a memorable experience.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Contribute to the maintenance of a clean and safe working environment.
  • Participate in ongoing training and development to enhance skills and knowledge.
  • Adhere to company policies and procedures, ensuring compliance with health and safety regulations.

What We Offer

We're committed to providing our team members with a range of benefits and opportunities for growth and development. These include:

  • Complimentary full leisure club membership for you and a family member or friend.
  • Employee discount on overnight stays at Village Hotels.
  • 50% discount on food and drink purchased on or off shift at any Village Hotel.
  • Exciting training platform with gamified learning.
  • Discounts and cashback offers on many High Street Brands.
  • A range of wellbeing and healthcare benefits.
  • Financial wellbeing support via Salary Finance.
  • Employee Assistance Programme.
  • Flexible working hours.
  • A fun, supportive, and inclusive work environment with loads of development opportunities.
  • Regular team events with our BIG People days monthly.
  • Excellent Reward and Recognition Incentive schemes.
  • Monthly wellbeing programme for all employees to support your mental health.
  • Anniversary rewards for key milestones of service.
  • Holiday Purchase scheme.
  • Birthday day off.
  • Electric car salary sacrifice scheme.

What We're Looking For

We're looking for a Hospitality Team Member who is passionate about delivering exceptional customer service, working collaboratively with colleagues, and contributing to the overall success of our business. If you're a team player with a positive attitude, a willingness to learn, and a desire to grow and develop, we'd love to hear from you.



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