Claims Resolution Specialist

2 weeks ago


Chelmsford, Essex, United Kingdom Direct Commercial Limited Full time

We are seeking an experienced Claims Adjuster to join our team at Direct Commercial Limited.

As a specialist commercial motor insurer, we pride ourselves on delivering exceptional service to our customers. Our award-winning Claims team is dedicated to providing a first-class claims experience, and we are looking for a talented individual to help us achieve this goal.

In this role, you will be responsible for managing a variety of liability claims, working closely with our team of 95 to ensure that our customers receive the best possible service. You will be confident in your ability to communicate effectively with customers, third parties, and insurers, and have a strong understanding of commercial motor insurance policies and procedures.

Key responsibilities will include:

  • Managing claims involving theft, fire, and total loss settlements
  • Coordinating the repair of damaged vehicles through our dedicated network of repairers
  • Ensuring that customer requirements and expectations are met, and that our service delivery is of the highest standard
  • Working closely with our team to identify opportunities for process improvement and implementing changes to enhance our service delivery

If you have a strong background in claims handling, excellent communication skills, and a passion for delivering exceptional service, we would love to hear from you.

As a Claims Adjuster, you will be an integral part of our team, working closely with our customers and colleagues to deliver a first-class claims experience. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.

So if you are looking for a challenging and rewarding role in a dynamic and supportive team, please apply now.



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