Operations Support Specialist
3 days ago
Join Our Operations Team
We have an exciting opportunity for an Operations Support Specialist to join our dynamic operations team. As a key contributor to our customer service function, you will play a critical role in delivering exceptional customer experiences.
Key Accountabilities- Handle customer inquiries in a prompt and courteous manner.
- Communicate effectively with customers to resolve issues and provide solutions.
- Manage customer records accurately and update the CRM system as required.
- Collaborate with colleagues to achieve seamless customer interactions.
- Identify areas for process improvements and contribute to ongoing initiatives.
Our Company Culture
- An inclusive and supportive work environment.
- Ongoing opportunities for training and development.
- A competitive salary package of £24,000-£25,000 per annum.
- A comprehensive benefits package including Medicash and Pension schemes.
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