Operations Support Specialist

3 days ago


Maidstone, Kent, United Kingdom CV-Library Full time

Join Our Operations Team

We have an exciting opportunity for an Operations Support Specialist to join our dynamic operations team. As a key contributor to our customer service function, you will play a critical role in delivering exceptional customer experiences.

Key Accountabilities
  • Handle customer inquiries in a prompt and courteous manner.
  • Communicate effectively with customers to resolve issues and provide solutions.
  • Manage customer records accurately and update the CRM system as required.
  • Collaborate with colleagues to achieve seamless customer interactions.
  • Identify areas for process improvements and contribute to ongoing initiatives.

Our Company Culture

  • An inclusive and supportive work environment.
  • Ongoing opportunities for training and development.
  • A competitive salary package of £24,000-£25,000 per annum.
  • A comprehensive benefits package including Medicash and Pension schemes.


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