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Customer Service Representative

1 month ago

Plymouth, Plymouth, United Kingdom The Range Full time

We are a Sunday Times Top Track 100 company and one of the UK's fastest growing privately owned companies. We have an exciting opportunity available in our Customer Care Team for someone looking to help our customers and promote a positive brand image for The Range.

Key Responsibilities:

  • Provide front-line customer services in line with agreed protocols, timeframes, and correspondence handling requirements
  • Accurate recording and data entry of customer details onto the database
  • Maintain confidentiality, security of information, and premises (Data Protection Act 1984)
  • Prior experience in customer service, with a minimum of 1 year, and complaint handling experience

Benefits:

  • Pension
  • Long service awards
  • Employee discount
  • Cycle to work scheme

Working Hours: 40 hours per week, Monday – Friday

Please note: This role is based in Head Office and is not a working-from-home position.