Customer Service Representative

2 days ago


Plymouth, Plymouth, United Kingdom DSW Inc. Full time
About the Role:

As a Customer Service Representative, you will be responsible for providing friendly service to customers in-store and through omni-channel services, assessing their needs and providing assistance by executing our customer service model.

Key Responsibilities:
  • Assist customers with purchases, merchandise placement, and complete customer transactions through in-store sales or digital orders.
  • Receive inbound freight, prepare, and place merchandise on the sales floor, complete markdowns, and maintain clearance standards.
  • Operate a calculator and enter data via the register keyboard, and follow all asset protection policies and procedures.
  • Actively participate in daily team meetings and ongoing training, and be open to coaching and feedback.


Company Overview:
Designer Brands Inc. is one of North America's largest designers, producers, and retailers of footwear and accessories. We operate a portfolio of retail concepts in more than 640 locations under the DSW Designer Shoe Warehouse and the shoe co. brands.

Why Choose a Career with Us?
We empower associates and build strong teams poised to disrupt the retail and footwear landscape through positive change. Our goal is to give back and make a positive impact on our communities.

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