EAP Counselor Role

2 weeks ago


Manchester, United Kingdom Compass Associates Full time
Job Overview

EAP Telephone Counsellor plays a vital role in providing immediate emotional support to individuals across various sectors, with a focus on mental health and wellbeing. This position involves working in a hybrid model, delivering support via a 24/7 helpline and taking on structured therapeutic sessions once post-probation is completed.

About the Role

This EAP Telephone Counsellor will work closely with clients, providing them with guidance and support to manage their mental health and wellbeing. Key responsibilities include assessing client needs, managing high-risk situations, and collaborating with managers to address critical cases. The successful candidate will also have access to a wellbeing room for debriefing following challenging sessions.

Requirements

To be considered for this EAP Telephone Counsellor role, applicants must possess a minimum of 12 months post-qualification experience in counselling. They should also have a Level 4 Counselling Diploma or equivalent, be BACP Registered (or equivalent membership), and have experience managing suicidal ideation and trauma cases. Additionally, they must be within a reasonable commuting distance to Manchester and have flexibility to work evening and weekend shifts.

Estimated Salary: £35,000 - £45,000 per annum
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