Senior Retail Manager

1 week ago


Welwyn Garden City, Hertfordshire, United Kingdom AkzoNobel Full time
About Us

AkzoNobel is a global leader in paints and coatings. Our portfolio of brands includes Dulux, International, Sikkens, and Interpon, trusted by customers worldwide. We operate in over 100 countries and strive to enhance everyday life through innovative products and services.

Job Summary

The Assistant Store Manager is a key member of the Dulux Decorator Centre (DDC) store management team. This role involves supporting the Store Manager in driving sales growth, developing the sales team, and maintaining store standards. The ideal candidate will have experience in store management, excellent communication skills, and the ability to work collaboratively with colleagues.

Key Responsibilities
  • Support the Store Manager in delivering a culture of engagement and implementing the national engagement plan.
  • Assist in nurturing a high-performing sales team to deliver an outstanding customer experience.
  • Own and manage store standards in line with the DDC Operational Excellence Guide.
  • Cultivate and maintain strong customer relationships.
  • Help review performance and monitor customer and store trends.
  • Support improvement initiatives.
Requirements
  • Proven experience in supervising a store and reviewing people and business performance.
  • Demonstrated ability to work collaboratively with colleagues and drive sales growth.
  • Excellent communication and customer service skills.
  • Ability to work flexible hours, including occasional Saturdays.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • Recognition as a Top Employer with 'Investors in People-Gold' accreditation.


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