Field Service Engineer
7 days ago
Field Service Engineer Role at Virgin Media
About UsAt Virgin Media, we pride ourselves on being the UK's fastest broadband network and the nation's best-loved mobile brand. We're passionate about delivering exceptional customer experiences and investing in our people's development.
Salary & Career OpportunitiesThis exciting opportunity comes with a competitive salary of £29,000, plus overtime and performance-based commission. You'll also have access to a range of benefits, including 25 days' annual leave, a first-rate pension programme, and wellbeing support.
Key ResponsibilitiesAs a Field Service Engineer, you'll be responsible for:
- Installing and maintaining our broadband and mobile services
- Delivering exceptional customer service, resolving technical issues, and ensuring customer satisfaction
- Working closely with our technical team to share knowledge and best practices
To succeed in this role, you'll need:
- A valid UK manual driving licence
- The ability to work at heights and in various weather conditions
- Strong problem-solving skills and a passion for delivering excellent customer service
We're committed to supporting your career growth and well-being. Our benefits include:
- A competitive salary of £29,000, plus performance-based commission
- 25 days' annual leave, including your birthday off
- A first-rate pension programme with up to 10% matching contributions
- Access to wellbeing benefits, including the Unmind App and BUPA medical coverage
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