Field Care Supervisor
4 weeks ago
Job Summary: We are seeking a highly skilled and experienced Field Care Supervisor to join our team at Bradcare Limited. As a Field Care Supervisor, you will play a crucial role in ensuring the delivery of high-quality care to our clients in the community. This hybrid role requires a dynamic individual who can effectively split their time between fieldwork and office duties.
Key Responsibilities:
- Provide care cover as required, conducting regular visits to client homes to monitor the quality of care being provided.
- Perform spot checks, audits, and assessments to ensure compliance with care plans, company policies, and regulatory standards.
- Provide on-the-spot support and guidance to care staff, addressing any issues or concerns promptly.
- Ensure that all care documentation is accurate, up-to-date, and reflective of clients' needs.
- Build and maintain positive relationships with clients and their families, acting as a point of contact for any queries or concerns.
- Facilitate staff training and development in the field, ensuring that care workers are equipped with the necessary skills and knowledge.
- Provide emergency care cover when required, including out-of-hours emergency cover during the week and on alternate weekends.
- Coordinate and schedule care staff assignments, ensuring optimal coverage and continuity of care.
- Conduct performance reviews, provide feedback, and identify training needs for care workers.
- Compile reports on care quality, staff performance, and client satisfaction, presenting findings to senior management.
- Work collaboratively with the operations and care coordination team to ensure seamless service delivery.
- Attend regular meetings, both internal and external, representing the company in a professional manner.
- On call duties to include answering and dealing with any emergency calls outside of office hours, making a record of each call and action taken.
- Mentoring new staff and undertaking quality assessments, service user assessments, and reviews.
Requirements:
- Previous experience assessing vulnerable clients in their own homes.
- Familiarity with the use of essential health and safety equipment in the community.
- Professional and responsive where there are risks identified.
- Knowledge of local authority compliance and CQC requirements.
- Champion of Service user rights.
- Experienced in Mental Capacity Assessments, Care Planning, and Risk Assessments.
- Good communicator, well-organized, and proficient with Word and Excel.
Benefits:
- Excellent Training Induction.
- Care Certificate Qualification and NVQ/Diplomas.
- Full Time Contract.
- Ongoing Training, Support, and Career Progression.
- Mileage for Drivers.
- Statutory Pension.
- 28 days Holiday (includes Bank Holidays).
- Proud to Care Rewards.
- Employee Assist Programme.
- On Call Payment paid additionally.
Working Hours: The role requires a degree of flexibility, including weekend working, on call, and some morning and evening shifts, set by the manager of the services to ensure duties and tasks are distributed fairly amongst the team.
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