Technical Installation Specialist
5 days ago
Virgin Media Field Service Engineer
OverviewWe are seeking an experienced and skilled Field Service Engineer to join our team in the UK. The successful candidate will be responsible for delivering exceptional customer service, installing and maintaining our cutting-edge broadband and mobile services.
Salary & BenefitsA highly competitive salary of £29,000 per annum, with potential for overtime and performance-based commission, is on offer. Additionally, you'll enjoy a range of benefits, including 25 days' annual leave, a first-rate pension programme, and access to wellbeing benefits.
Job DescriptionAs a Field Service Engineer, you'll be responsible for:
- Installing and maintaining our broadband and mobile services to ensure seamless connectivity for our customers
- Providing exceptional customer service, resolving technical issues, and ensuring customer satisfaction
- Collaborating with our technical team to share knowledge and best practices
To succeed in this role, you'll need:
- A valid UK manual driving licence
- The ability to work at heights and in various weather conditions
- Strong problem-solving skills and a passion for delivering excellent customer service
We're committed to supporting your well-being and career growth. Our benefits include:
- A competitive salary of £29,000, plus performance-based commission
- 25 days' annual leave, including your birthday off
- A first-rate pension programme with up to 10% matching contributions
- Access to wellbeing benefits, including the Unmind App and BUPA medical coverage
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