Strategic Solutions Director

3 weeks ago

Leicester, Leicester, United Kingdom Bellrock Property and Facilities Management Full time

Solutions Director

Leicester (Hybrid working)

Bellrock Group is seeking a seasoned Solutions Director to drive commercial growth of the Facilities Management business. The ideal candidate will execute the new business strategy, building strategic relationships with target clients and developing high-quality, commercially viable FM solutions. This role combines proactive sales methodologies with reactive opportunity management, requiring expertise in FM solution design, tender/bid response, and client relationship management.

Key Responsibilities:

  • Develop and manage strategic relationships with target clients identified in the new business strategy and client relationship model.
  • Provide expertise in support of FM solution design and tender/bid response, creating market-leading responses.
  • Design and develop technology-led, positively differentiated client value propositions and solutions.
  • Develop and maintain a robust pipeline of leads and opportunities, capturing all activity and progress in the Hubspot CRM system.
  • Lead client sales meetings, utilizing knowledge and expertise to effectively demonstrate capability and potential of Bellrock products/services.
  • Lead negotiations and manage the deal-making process for bids, strategic partnerships, and other new business opportunities.
  • Achieve high win rates across new business opportunities.
  • Lead renewal activity for selected strategic accounts and share best practice with other teams working on their own renewals.
  • Conduct thorough market research and analysis to identify trends, competitive landscape, and customer needs.
  • Create tailored value propositions for customers/clients based upon their needs and requirements.
  • Track and manage tenders through defined ITT timescales, responding to client information requests and coordinating contribution from internal stakeholders accordingly.
  • Work closely with the marketing and communications team to produce frequent and insightful FM thought leadership market messages.
  • Undertake extensive networking and communication through multiple in-person and online channels, fora, and events.
  • Build collaborative relationships with internal stakeholders to support the sales process from initial contact, solution design, bid development, and through to mobilisation.
  • Maintain a deep knowledge and understanding of the FM market and Bellrock competitors, ensuring solution design is aligned with new technology and service delivery trends.
  • Be an expert in Bellrock products and services and become self-sufficient in presenting and designing FM solutions to meet client requirements.
  • Represent the company at FM industry events, conferences, and networking opportunities to promote Bellrock's brand and establish strategic partnerships with external partners.
  • Build relationships with and engage the Operations team to assist in creating winning solutions, deals, and customer proposals.
  • Lead strategic renewal activity for selected clients, ensuring that work to renew contracts is commenced early and achieves excellent retention rates of 90% plus.

Essential Experience:

  • Excellent interpersonal and communication skills, with the ability to build and maintain relationships with key stakeholders.
  • Capable of building trust and leading consultative solution design and selling.
  • Strong analytical and strategic thinking abilities, with a keen eye for identifying market trends and turning these into opportunities for Bellrock growth.
  • Exceptional negotiation and deal-making skills, with a demonstrable ability to structure and close complex business agreements.
  • Ability to work collaboratively in a cross-functional environment and effectively manage multiple projects and priorities.
  • Proficiency in using CRM tools (Hubspot preferred), sales analytics software, and Microsoft Office Suite.
  • Proactive and self-motivated with a strong sense of ownership and accountability.
  • Flexibility to travel as required for client meetings, industry events, and other business development activities.
  • Strong knowledge of IFM will be a distinct advantage.

What We Offer:

  • Highly competitive salary.
  • Car/Car allowance.
  • Bonus.
  • Hybrid working.
  • Private healthcare.
  • 26 days annual leave plus bank holidays.
  • Salary exchange pension scheme.
  • Life cover.
  • Paid sick leave.
  • LifeWorks employee assistance and wellness program.
  • Enhanced maternity, paternity, and adoption leave.
  • Salary sacrifice schemes: Cycle to work and Techscheme.
  • Private medical insurance.
  • Holiday purchase scheme of additional 5 days per year.
  • Offers and discount scheme designed to save money on everyday shopping and essentials.
  • Healthcare Cashplan.
  • MotorSave Scheme.
  • Refer a friend.
  • Bright eyed.

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