Senior Customer Advocate
1 day ago
Your Role: As the Customer Marketing Lead, you'll play a pivotal role in shaping our customer marketing strategy. You'll work closely with our cross-functional teams to create engaging campaigns, content, and events that showcase the value of our solutions. Your key responsibilities will include:
• Developing and executing the annual customer marketing plan
• Creating and managing multi-channel marketing campaigns
• Identifying speaking opportunities, events, media interviews, and blogs where we can highlight customer stories and integrate these into the overall customer marketing strategy
• Supporting the growth of customer advisory boards, user groups, and broader customer communities for SD Worx
• Collaborating with the Customer Excellence + Account Management sales teams to identify and execute cross-sell campaigns for our Talent, Workforce Management, SD Worx Academy, and consultancy offerings
• Managing our testimonial and case study library, ensuring a continuous pipeline of customer references
• Planning, managing, and delivering virtual and physical events, including webinars, trade shows, and owned events for our customers
• Aligning with internal account teams to become a strategic resource to them, showcasing the benefits of customer advocacy for deeper and broader relationships with their accounts
What We Offer: At SD Worx, we're committed to creating a dynamic work environment that encourages collaboration, creativity, and growth. Our benefits package includes flexible working hours, remote work options, learning opportunities, and career advancement prospects. We prioritize diversity, equity, and inclusion, welcoming applications from talented individuals worldwide. Join us in our pursuit of innovation and excellence
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