Senior Customer Service Representative

2 weeks ago


Salford, Salford, United Kingdom Ralph Recruitment Full time

About the Position: As an Account Co-ordinator at Ralph Recruitment, you will play a key role in managing our client relationships and delivering exceptional customer service.

Salary Range: £27,000 - £30,000 per annum based on experience and location.

Key Duties:

The successful candidate will be responsible for:

  1. Responding to client queries and questions via phone or email.
  2. Developing professional networks to deliver services throughout the UK.
  3. Conducting quality assurance reviews of Occupational Health reports.

Requirements:

  • Account Management: Previous experience in account management or customer service.
  • Communication: Strong communication and interpersonal skills.
  • IT Skills: Proficient in using IT systems to maintain records and provide customer service.

Benefits Package:

  • Ongoing training and development opportunities.
  • A positive and supportive work environment.
  • Access to gym, health, and parking facilities.
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