Strategic Leader for Customer Operations Excellence
3 weeks ago
The Head of Customer Experience will be fully responsible for our internal operational Centre of Excellence, Innovation Hub, Colleague Development, and Colleague Onboarding experience.
This role requires an experienced, well-organised leader with a hunger for improving the culture for our people while driving innovation.
- Strong track record of leading large operational teams through periods of transformation and operational change.
- Ability to adapt leadership style to suit the needs of stakeholders and team.
- Highly developed skills in relationship management, influencing, problem solving, and creativity.
Bonus skills you may bring to the table include insurance industry or similar sector experience, experience of leading Academy functions, and experience of leading sales coaching and knowledge management.
At Staysure Group, we welcome all new starters with open arms, providing training development opportunities and great benefits.
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Strategic Operations Leader
4 weeks ago
London, Greater London, United Kingdom European Bank for Reconstruction and Development Full timeJob SummaryThe European Bank for Reconstruction and Development seeks a Strategic Operations Leader to join its team. This role is pivotal in shaping the Bank’s strategy and policies relating to the efficiency of the Bank’s current and future premises.Key ResponsibilitiesOversee and strategically manage the delivery of the contract and commercial...
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Strategic Sales Leader
7 days ago
London, Greater London, United Kingdom Acord (association For Cooperative Operations Research And Development) Full timeOverviewAcord, a pioneering force in cooperative operations research and development, seeks a highly skilled Strategic Sales Leader to spearhead its sales efforts across institutional investors. The ideal candidate will possess extensive knowledge of the financial services market, with a strong background in the institutional space.
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London, Greater London, United Kingdom Strategic Dimensions Full timeAbout UsStrategic Dimensions, a renowned global entertainment company headquartered in London, is seeking an exceptional professional to join its team as Head of HR Operations.Job DescriptionThis critical role will play a pivotal part in redesigning and refining the company's use of data and analytics, as well as streamlining operations processes from...
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Strategic Operations Leader
5 days ago
London, Greater London, United Kingdom Collinson Full timeAbout the Job:We are seeking a Strategic Operations Leader to join our team at Collinson. As a key member of our organisation, you will be responsible for developing and implementing strategic operations plans that drive business growth and profitability.The ideal candidate will have a strong background in operations management, with experience in leading...
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Strategic Operations Leader
3 weeks ago
London, Greater London, United Kingdom ROYAL ACADEMY OF DANCE Full timeJob Overview:The Royal Academy of Dance seeks a skilled Strategic Operations Leader to drive the success of our annual Waterperry Opera Festival. As a key member of our team, you will be responsible for planning and executing our summer festival, working closely with the Artistic Director and CEO to achieve our strategic priorities.Key...
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Strategic Operations Excellence Lead
2 weeks ago
London, Greater London, United Kingdom Travelers Full timeWe are seeking a highly skilled Strategic Operations Excellence Lead to join our team at Travelers Europe. In this role, you will play a key part in driving operational effectiveness and efficiency across the business, with a focus on enhancing customer, employee, and agent experiences.
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London, Greater London, United Kingdom University of Westminster Full timeWe are seeking an exceptional Strategic Academic Leader to drive global excellence at the University of Westminster. As Associate Director, Client Management, you will be a key member of our Executive Group, responsible for bringing strong and visionary academic leadership to support the PVC Head of College and work closely with the DVC for Global Engagement...
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Strategic Operations Director
4 weeks ago
London, Greater London, United Kingdom Filming For Humanity Full timeAbout the RoleFilming for Humanity is seeking a skilled operational leader to drive the success of our film projects.The Head of Operations will oversee project implementation, manage a team of 5-10 individuals, and ensure the smooth operation of our activities.Key responsibilities include:Managing logistics and resourcesOverseeing budgets and financial...
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Chief Operations Officer
4 weeks ago
London, Greater London, United Kingdom ISBA Enterprises Limited Full timeAbout this role:The Francis Holland Schools Trust is seeking a highly experienced and accomplished leader to serve as its new Chief Operations Officer. This senior role will provide strategic leadership and expertise to support the Trust's non-academic operations, ensuring the highest standards of quality and excellence in all aspects of school life.The...
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London, Greater London, United Kingdom Peridot Partners Full timeMiddlesex Learning Partnership is a high-performing multi-academy trust with two Ofsted 'Good' and one Ofsted 'Outstanding' schools. With a strong commitment to academic excellence, inclusion, and well-being, they seek a strategic financial leader to provide outstanding support to schools and drive trust growth.Located in Hillingdon, this role presents an...
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Strategic Leader for Education Excellence
3 weeks ago
London, Greater London, United Kingdom Spencer Clarke Group Full timeJob Title: Executive Headteacher: Quality of EducationAbout Us:Spencer Clarke Group is a leading education recruitment agency, committed to helping schools find exceptional leaders to drive academic excellence.Role Overview:We are seeking an experienced and inspiring Headteacher to lead our client school, a high-performing High School in Stafford that is...
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Strategic Procurement Leader
2 weeks ago
London, Greater London, United Kingdom Transport For London Full timeCompany Overview:Transport for London (TfL) is a world-renowned integrated transport authority, pushing the boundaries of innovation and sustainability. Our team plays a vital role in delivering strategic procurement solutions that drive value and excellence.Salary:We offer a competitive salary of £55,000 per annum, plus generous benefits including a final...
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Service Excellence Leader
1 week ago
London, Greater London, United Kingdom context recruitment Full timeContext Recruitment is seeking a seasoned professional to fill the role of Service Excellence Leader. As a key member of our team, you will be responsible for driving business growth through exceptional customer service delivery and strategic process improvement.The successful candidate will have a proven track record of success in Service Delivery, Service...
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Operational Excellence Manager
2 weeks ago
London, Greater London, United Kingdom Stacatruc Full timeAre you a strategic leader with a passion for operations excellence? We are seeking an experienced Operational Excellence Manager to join our team at Stacatruc, a forward-thinking employer committed to delivering exceptional service and sustainable solutions for our customers.As an Operational Excellence Manager, you will be responsible for driving business...
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Strategic Finance and Operations Leader
4 weeks ago
London, Greater London, United Kingdom Deliveroo Full timeKey Responsibilities:We are seeking a Strategic Finance and Operations Leader to join our Finance & Strategy team in Singapore. This role will play a crucial part in shaping our commercial business decisions and driving growth through strategic financial analysis.As a Strategic Finance and Operations Leader, you will work closely with the Leadership Team and...
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Operational Excellence Leader
1 month ago
London, Greater London, United Kingdom Trustpilot, Inc. Full timeWe are seeking a highly skilled leader to oversee high-priority escalations and ensure swift and precise resolution of content issues that could impact Trustpilot's reputation. As Escalations Manager, you will be responsible for leading a team of specialists and developing an ongoing understanding of the end-to-end flagging process.Key...
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London, Greater London, United Kingdom HSBC Full timeHSBC is seeking a seasoned Operational Excellence Leader to drive seamless delivery of Facility Services across its global headquarters, 8 Canada Square and Cork Street, London. As an Operational Excellence Leader, you will be responsible for ensuring operational excellence in all Facility Services, including FM, Engineering, Health & Safety, Project...
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London, Greater London, United Kingdom Pick for Britain Full timeCompany OverviewPick for Britain is a leading player in the Lloyd's market, driving innovation and excellence across its operations. With a strong commitment to growth and minimal impact, the company seeks an Operational Excellence Transformation Specialist to spearhead strategically important initiatives.
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Strategic Financial Leader
2 weeks ago
London, Greater London, United Kingdom Lloyd Barnes Accountancy Recruitment Full timeFinancial ControllerWe are excited to be partnering with a forward-thinking Devon based business, a leader in their sector.The company is seeking an enthusiastic and driven Strategic Financial Leader to join their expanding team in a full-time, permanent position. This is an exciting opportunity to play a key role in contributing to the company's continued...
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London, Greater London, United Kingdom Lewisham and Greenwich NHS Trust Full timeLewis Gordon is a senior healthcare professional with a proven track record of delivering high-quality patient care in fast-paced environments.As a Deputy General Manager at Lewisham and Greenwich NHS Trust, you will be responsible for leading operational teams to achieve strategic objectives, improving patient outcomes, and driving efficiency across the...