IT Support Associate
1 month ago
About the Role:
We are seeking a highly skilled and motivated IT Support Associate to join our team at McLaren Racing. As a key member of our IT function, you will play a critical role in delivering first-class technology and business IT infrastructure to support our journey of winning every race series we enter.
Key Responsibilities:
- Provide end-user support and resolution of first-line technical issues
- Ensure the IT environment operates efficiently and reliably
- Fulfill user requests and act as an IT Representative to the business
- Own hardware stock management processes and act as a technical point of contact for end-users
Requirements:
- Previous experience in IT support organizations with a strong knowledge of Microsoft Office 365, multiple OS platforms, and hardware procurement and asset management
- Understanding of ITIL and Service Management good practice framework
- Experience in high-pressure, fast-paced working environments
- Strong verbal and written communication skills, with the ability to build and maintain relationships with customers, peers, and stakeholders
What We Offer:
As a member of our team, you will have the opportunity to work in a fast-paced, dynamic environment with a fun, supportive, and ambitious team. You will be provided with flexibility, autonomy, and exciting opportunities throughout the multiple racing series we support.
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