Automotive Parts Consultant
3 weeks ago
This exciting opportunity as an Automotive Parts Consultant at Group 1 Automotive is perfect for those who enjoy working in a dynamic retail environment and are passionate about delivering exceptional customer experiences. You will be a key member of the Retail Centre team, responsible for guiding customers on part availability, receiving, logging, and allocating parts, and maintaining accurate customer records.
About the Job:
This role involves working with world-class brands to provide outstanding customer service, requiring excellent communication and organisational skills. You will be dealing with customers face-to-face or over the phone, providing accurate information on part availability and ensuring timely delivery. Additionally, you will receive, log, and accurately allocate parts and consumables from suppliers, maintain accurate customer records, and effectively communicate relevant promotions and product information.
Responsibilities:
- Provide guidance to customers on part availability and ensure timely and accurate information.
- Receive, log, and accurately allocate parts and consumables from suppliers.
- Maintain accurate customer records on our systems.
- Effectively communicate relevant promotions, offers, and product information to customers.
What We Offer:
We provide a competitive salary of £26,862.26 + OTE + Employee Benefits, along with a range of benefits, including:
- 33 days annual leave, including bank holidays, rising with length of service.
- Retail discounts that save you money every day.
- Gym discounts, cash healthcare plans, and a cycle-to-work scheme.
- Car discounts for new and used purchases and servicing.
- Flexible pension scheme to support your financial future.
- Family-friendly policies that help you spend more time with the people that matter.
- A wellbeing programme to support you and your family.
- Ongoing recognition from your peers and leadership team.
- A community volunteering day.
Your Qualifications:
To succeed in this role, you will need:
- Excellent communication and customer service skills.
- A strong ability to meet deadlines and prioritise tasks in a fast-paced environment.
- Capability to maintain a methodical and logical approach, particularly during busy periods.
- Exceptional time management skills and the ability to thrive under pressure.
- Proficiency in IT, with experience of using web-based systems, email, and Microsoft Excel, Word, and Outlook.
- A full UK driving licence.
Join Our Team:
At Group 1 Automotive, we value diversity and believe it strengthens our team. If you're enthusiastic about delivering great experiences and eager to learn, we encourage you to apply.
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