Assistant Service Manager
3 days ago
Assistant Service Manager – Mercedes-Benz Hemel Hempstead
Want to be the best you can be? It's what drives us too.
Working in our aftersales department as an Assistant Service Manager you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.
As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What we can offer you
* 24/7 online access to healthcare professionals
* Car purchasing and lease schemes
* Servicing, parts & accessory colleague discounts.
* Enhanced holiday allowance with length of service
* Paid day off for your birthday
* Company share purchase plan
* Loan plans for colleagues, including toolbox and travel tickets
* Colleague referral payments
* Industry leading family friendly policies
* Numerous training, learning and development options to suit everyone
* Plus lot’s more
What you’ll do day to day
* Assist the Service Manager to lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced
* Help with the drive a high-performance culture, ensuring performance is rewarded and underperformance is managed
* Oversee the service division, managing resource levels and productivity
* Accurately assist with the dealership reporting, in line with group reporting frameworks
* Support the dealership to consistently achieve high levels of customer satisfaction
Helpful skills and qualifications
Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.
* Experience within the automotive industry is essential.
* Excellent organisation skills, with experience in high-level reporting.
* Experience working in an agile environment, where you have responded quickly to changing business needs.
* An open and approachable leadership style, with experience in leading, motivating, and coaching managers.
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.
Respect - Integrity - Transparency - Teamwork – Professionalism
These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team
-
Customer Service Centre Manager
1 month ago
Rucklers Lane, United Kingdom CV-Library Full timeCustomer Service Centre Manager Hemel Hempstead, Hertfordshire (Hybrid/Smart Working) Salary £43,100 Per Annum Plus Benefits 9-10 Month Fixed Term Contract Full Time, 37 hours per week (Monday – Friday, Flexibility Negotiable) Are you passionate about delivering exceptional customer service and ready to lead a dynamic team? Thrive is looking for...
-
Planning Manager
3 weeks ago
Rucklers Lane, United Kingdom CV-Library Full timePlanning Manager (Property Services) Hemel Hempstead, Hertfordshire (Hybrid/Smart Working) Salary £40,700 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday – Friday) Thrive Homes is currently looking for an experienced Operation Support Supervisor to play a key role in ensuring the successful delivery of high-quality...
-
Planning Manager
2 weeks ago
Rucklers Lane, United Kingdom CV-Library Full timePlanning Manager (Property Services) Hemel Hempstead, Hertfordshire (Hybrid/Smart Working) Salary £40,700 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday – Friday) Thrive Homes is currently looking for an experienced Operation Support Supervisor to play a key role in ensuring the successful delivery of high-quality building...
-
Planning Manager
2 weeks ago
Rucklers Lane, United Kingdom Thrive homes Full timePlanning Manager (Property Services)Hemel Hempstead, Hertfordshire (Hybrid/Smart Working)Salary £40,700 Per Annum Plus BenefitsPermanent, Full Time37 hours per week (Monday – Friday)Thrive Homes is currently looking for an experienced Operation Support Supervisor to play a key role in ensuring the successful delivery of high-quality building and...
-
Business Manager
2 weeks ago
Rucklers Lane, United Kingdom CV-Library Full timeBusiness Manager – Mercedes-Benz Hemel Hempstead Create experiences you can be proud of. Leading with ambition and integrity, as a Business Manager you’ll drive a team of sales executives to deliver exceptional customer experience and bring smiles to your customers’ faces. Working to become the World’s Most Trusted Automotive...
-
Vehicle Technician
2 months ago
Rucklers Lane, United Kingdom CV-Library Full timeVehicle Technicians, Are you looking for an opportunity to be part of a dealer group that can offer a great salary, plus a fantastic LUXURY brand and excellent career opportunities! The Recruitment Solution are currently recruiting for experienced Motor Vehicle Technicians to join our clients' LUXURY brand, busy state of the art workshop based in the...
-
Parts Advisor
6 days ago
Rucklers Lane, United Kingdom CV-Library Full timeParts Advisor – Mercedes-Benz Hemel Hempstead Want to be the best you can be? It's what drives us too. Working in our parts department as a Parts Advisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding...
-
Food Service Assistant
2 weeks ago
Pave Lane, United Kingdom Brunning & Price Full timeRole OverviewWe are seeking a motivated and enthusiastic individual to join our team as a Kitchen Porter. This is an excellent opportunity to gain experience working in a fast-paced kitchen environment and develop your skills in food preparation and presentation.About the RoleAs a Kitchen Porter, you will be responsible for:Maintaining high standards of...
-
Facilities Services Operations Manager
4 weeks ago
Moor Lane, United Kingdom Haven Full timeAre you a detail-oriented and organized individual with a passion for ensuring a clean and safe environment? As a Cleaning Services Operations Assistant at Haven, you will play a vital role in supporting the team to deliver exceptional experiences for our guests.Company OverviewWe are part of an award-winning Bourne Leisure family, which includes Haven &...
-
Food Service Assistant
10 hours ago
Pave Lane, United Kingdom Brunning & Price Full timeJob DescriptionAs a Kitchen Porter, you will play a crucial role in supporting the culinary team in preparing and serving food. Your tasks will include washing dishes, cleaning equipment, and maintaining a clean and hygienic kitchen environment.You will work closely with the kitchen team to ensure that food is prepared and served efficiently and effectively....
-
Inclusion Services Manager
2 weeks ago
Mill Lane, United Kingdom CV-Library Full timeJob Title: Inclusion Services Manager Location: King Edwin School Line Manager Skills Manager Pay scale - Support scale S26-28 £36124-£37938 Hours of Work: 40 hours per week 40 days holiday per annum (inclusive of public holidays) Whole time, not term time only Key Duties and Responsibilities Leading on the annual schedule of...
-
Mechanical Service Engineer
7 days ago
Brettell Lane, United Kingdom CV-Library Full timeWe are seeking a dedicated and skilled Service Engineer to join our clients dynamic team. The ideal candidate will be responsible for providing exceptional technical support and maintenance services for our products and systems. This role requires a proactive approach to troubleshooting and problem-solving, ensuring that our clients receive the highest...
-
Teaching Assistant
2 months ago
Long Lane, United Kingdom CV-Library Full timePrimary School Year 3 Teaching Assistant - Telford Are you an outstanding Teaching Assistant with high amounts of experience within Year 3? I am currently recruiting for schools in Telford who are looking to appoint experienced Teaching Assistants, this role will start as soon as possible. The schools are always eager to grow and are interested in...
-
Teaching Assistant
2 months ago
The Lane, United Kingdom CV-Library Full timeSEN Teaching Assistant Full time/Long term role Asap start SEN Teaching Assistant Greenwich Successful SEN School £80 - £100 per day Do you have experience providing 1-1 support for SEN pupils? Are you a team player who can also work independently in Schools? Can you work 5 days per week in Greenwich? If you answered yes to the above then...
-
Teaching Assistant
2 months ago
Rayners Lane, United Kingdom CV-Library Full timeTeaching Assistant - Full Time - North West - Immediate Start Are you a compassionate and dedicated Teaching Assistant seeking an exciting opportunity to support students with Autism Spectrum Disorder (ASD) in a dynamic SEN school? Look no further! We are currently recruiting for a full-time TA position at an esteemed SEN school situated in North West...
-
Assistant Estimator
2 months ago
Mill Lane, United Kingdom CV-Library Full timeEstablished more than 50 years ago, Natta Building Company Ltd specialises in Building and Civil Engineering projects across the southern half of the UK. We are currently recruiting for an Assistant Estimator to join our commercial team as part of the Natta group. You will be working with the Commercial Director and the Estimating team in ensuring that the...
-
Senior Care Assistant
6 months ago
Hatch Lane, United Kingdom Care UK Full timeAre you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Senior Care Assistant. **The Role** - Leading and supervising your shift - Case managing residents and liaising with families, healthcare professionals and other...
-
Performance Services Officer
1 week ago
Pave Lane, United Kingdom British Gymnastics Full timeBritish Gymnastics has the following temporary full-time post: Performance Services Officer (maternity cover) 37 hours per week Salary range £26,699 to £28,183 per annum (dependent upon experience) 39 days annual leave (including Bank Holiday and Company days) + 2 wellbeing days a year + weekly exercise and wellbeing hours This is a dual based role...
-
Performance Services Officer
1 week ago
Pave Lane, United Kingdom CV-Library Full timeBritish Gymnastics has the following temporary full-time post: Performance Services Officer (maternity cover) 37 hours per week Salary range £26,699 to £28,183 per annum (dependent upon experience) 39 days annual leave (including Bank Holiday and Company days) + 2 wellbeing days a year + weekly exercise and wellbeing hours This is a dual...
-
Learning Support Assistant
3 hours ago
The Lane, United Kingdom Veritas Education Recruitment Full timeLearning Support Assistant Location: Peckham Position: Learning Support Assistant Start date: ASAP Pay: £1600 - £2000 per monthVeritas Education are working with an OFSTED 'good' school in Peckham that are offering a fantastic opportunity for a learning support assistant to join their team and develop their skills in the education sector, work...