Complaints Coordinator
7 days ago
We are seeking a highly skilled Complaints Coordinator to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a key member of our close-knit team, you will be responsible for managing a caseload of complaints made by patients, relatives, and carers who use our services.
Main Responsibilities- Liaise with patients, carers, and relatives to understand their concerns and work with them to resolve issues.
- Coordinate complaint responses in accordance with Trust processes and policy, ensuring all complaints are responded to in a comprehensive, timely, and professional manner.
- Support other governance and patient experience work, including training to improve the overall experience for people who use our services.
Sheffield Teaching Hospitals NHS Foundation Trust is one of the UK's largest providers of integrated hospital and community-based healthcare. We deliver high-quality care, training, and research, and are committed to developing high-calibre multidisciplinary health professionals.
Requirements- Postgraduate diploma or equivalent qualification in a relevant field, or equivalent breadth of experience and training.
- Evidence of IT short courses or demonstrable experience in Microsoft Office Packages.
- Experience of working in a large, complex organisation, with relevant experience of complaints handling procedures.
- Excellent written and verbal communication skills, with the ability to manage competing deadlines and prioritise a high workload.
We offer a competitive salary, excellent benefits, and opportunities for professional development. Our team is committed to supporting each other and delivering high-quality care to our patients.
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Complaints Coordinator
6 days ago
Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeJob SummaryWe are seeking a highly skilled Complaints Coordinator to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a key member of our close-knit team, you will be responsible for managing your own caseload of complaints made by patients, relatives, and carers who use our services.Main ResponsibilitiesLiaise with patients, carers,...
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Complaints Coordinator
6 days ago
Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeJob SummaryWe are seeking a highly skilled Complaints Coordinator to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a key member of our close-knit team, you will be responsible for managing your own caseload of complaints made by patients, relatives, and carers who use our services.Main ResponsibilitiesLiaise with patients, carers,...
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Complaints Coordinator
1 week ago
Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeJob SummaryWe are seeking a highly skilled Complaints Coordinator to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a key member of our close-knit team, you will be responsible for managing your own caseload of complaints made by patients, relatives, and carers who use our services.Main ResponsibilitiesLiaise with patients, carers,...
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Complaints Coordinator
1 week ago
Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeJob SummaryWe are seeking a highly skilled Complaints Coordinator to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a key member of our close-knit team, you will be responsible for managing your own caseload of complaints made by patients, relatives, and carers who use our services.Main ResponsibilitiesLiaise with patients, carers,...
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Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeJob SummaryWe are seeking a highly skilled Complaints Coordinator to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a key member of our close-knit team, you will be responsible for managing your own caseload of complaints made by patients, relatives, and carers who use our services.Main ResponsibilitiesLiaise with patients, carers,...
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Complaints Coordinator
4 days ago
Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeJob SummaryWe are seeking a highly skilled Complaints Coordinator to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a key member of our close-knit team, you will be responsible for managing your own caseload of complaints made by patients, relatives, and carers who use our services.Main ResponsibilitiesLiaise with patients, carers,...
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Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeJob SummaryWe are seeking a highly skilled Complaints Coordinator to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a key member of our close-knit team, you will be responsible for managing your own caseload of complaints made by patients, relatives, and carers who use our services.Main ResponsibilitiesLiaise with patients, carers,...
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Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeJob SummaryWe are seeking a highly skilled Complaints Coordinator to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a key member of our close-knit team, you will be responsible for managing your own caseload of complaints made by patients, relatives, and carers who use our services.Main ResponsibilitiesLiaise with patients, carers,...
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Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeJob SummaryWe are seeking a highly skilled Complaints Coordinator to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a key member of our close-knit team, you will be responsible for managing a caseload of complaints made by patients, relatives, and carers who use our services.Main ResponsibilitiesLiaise with patients, carers, and...
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Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeJob SummaryWe are seeking a highly skilled Complaints Coordinator to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a key member of our close-knit team, you will be responsible for managing a caseload of complaints made by patients, relatives, and carers who use our services.Main ResponsibilitiesLiaise with patients, carers, and...
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Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeJob SummaryWe are seeking a highly skilled Complaints Coordinator to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a key member of our close-knit team, you will be responsible for managing a caseload of complaints made by patients, relatives, and carers who use our services.Main ResponsibilitiesKey duties of the role include:Liaising...
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Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeJob SummaryWe are seeking a highly skilled Complaints Coordinator to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a key member of our close-knit team, you will be responsible for managing a caseload of complaints made by patients, relatives, and carers who use our services.Main ResponsibilitiesKey duties of the role include:Liaising...
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Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeJob SummaryWe are seeking a highly skilled Complaints Coordinator to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a key member of our close-knit team, you will be responsible for managing a caseload of complaints made by patients, relatives, and carers who use our services.Main ResponsibilitiesKey duties of the role include:Liaising...
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Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeJob SummaryWe are seeking a highly skilled Complaints Coordinator to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a key member of our close-knit team, you will be responsible for managing a caseload of complaints made by patients, relatives, and carers who use our services.Main ResponsibilitiesKey duties of the role include:Liaising...
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