Digital Customer Experience Manager
2 weeks ago
CHASE is a global healthcare company that's passionate about delivering exceptional customer experiences. We're looking for a talented Global Medicines Marketing Lead to join our team.
In this role, you will be responsible for driving marketing and omnichannel excellence across General Medicines. You will own a key segment of business accountability and take ownership of the omnichannel customer journey.
Main Responsibilities:
- Financial forecasting and budget management for a portfolio of brands
- Developing and executing an operational customer engagement plan
- Collaborating with medical teams and leveraging global tools
- Ensuring effective implementation, measurement, and KPI setting
Key Skills and Qualifications:
- Expertise in various digital and non-digital channels
- Ability to balance global and local needs
- Self-motivated, pro-active, strategic thinker with ability to deliver execution excellence
- Strong financial acumen and business accountability
Salary Range: £60,000 - £80,000 per annum (dependent on experience). A highly competitive bonus and benefits package.
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