Customer Engagement Specialist
4 weeks ago
Job Title: Customer Engagement Lead
About the CompanyOur client is an innovative global healthcare company with a focus on immunology, extending to innovation in diabetes and transplant medicine. They have talented teams across different countries, determined to deliver a best-in-class customer experience using digital, artificial intelligence, and personal know-how.
The business objective is to maintain sales of the segment and maximize the push of customers ready to convert through fully digital channels.
About the RoleWe are looking for a talented marketeer to take ownership of a key segment of business accountability and own the omnichannel customer journey. The ideal candidate will have expertise in various digital and non-digital channels, ability to vision, shape, develop, and execute an operational customer engagement plan, and ensure effective implementation, measurement, and KPI setting.
- Own a part of the portfolio in terms of financial forecasting and budget management
- Own the downstream marketing plan and deliver the omnichannel customer journey
- Own the website and digital ecosystem around brands
- Deliver quality and quantity of content to support business objectives
- Collaborate with medical, leverage global tools (CLH, Veeva, Tag), and be the owner of content excellence in market
To excel in this role, you will need:
- Expertise of various digital and non-digital channels
- Ability to vision, shape, develop, and execute an operational customer engagement plan
- Ensure effective implementation, measurement, and KPI setting
- Ability to balance global and local needs, from customers to company constraints
- Self-motivated, pro-active, strategic thinker with ability to deliver execution excellence with a customer-centric approach
- Strong financial acumen / experience having strong business accountability
- Candidate must be interested in and energized by engagement with the customer
This role offers a Highly Competitive Basic, Bonus and Benefits package.
-
Customer Engagement Strategist
1 month ago
Berkshire, United Kingdom CHASE Full timeJob DescriptionAt CHASE, we're looking for a talented Customer Engagement Strategist to join our team.We're a global healthcare company that's passionate about delivering exceptional customer experiences. Our goal is to make a real impact on millions of patients worldwide.This role will be part of a team focused on General Medicines, where you'll drive...
-
Business Development
2 weeks ago
Berkshire, United Kingdom Brook Street Full timeSales Specialist/BDM -Cloud Role Summary As the senior member of the Company new logo sales team, you will target strategic / enterprise level prospects, identifying and quantifying their business problems and pain related to our core offering and then, working with the Company and customer teams,scope and create valuable solutions that address the...
-
Berkshire, United Kingdom Mandeville Recruitment Group Full timeHead of Customer Services Salary banding £42-52k dependant on experience. Job Purpose The aim of the role is to be responsible for continually improving the Customer Service experience for customers to ensure we are delivering a premium end to end service. Developing culture, process and performance improvements and efficiencies for the customerand for...
-
Non Clinical Procurement Manager
2 weeks ago
Berkshire, United Kingdom Hays Specialist Recruitment Limited Full timeInterim Non Clinical Procurement Manager **Your new company** A company that collaborates with customers and partners across the health and social care system to manage, analyse, and improve performance across the region. **Your new role** The primary aim of the Procurement Manager role is to provide procurement management and support on several local and...
-
Community & Engagement Coordinator
3 days ago
Windsor, Berkshire, United Kingdom K L Recruitment Solutions Ltd Full timeWe are supporting a fantastic opportunity for a Communications & Engagement Coordinator to join a truly unique and historic scheme in Windsor. We are seeking candidates who hold strong technical skills and be an experienced social media professional (with creativity & flair) with experience of liaising with marketing professionals on creative...
-
Omnichannel Customer Experience Manager
4 weeks ago
Berkshire, United Kingdom CHASE Full timeJob Title: Omnichannel Customer Experience ManagerAbout the RoleWe are seeking a talented marketeer to drive the strategy-execution-outcome feedback cycle in the team by championing performance management and learning. The ideal candidate will have expertise in various digital and non-digital channels, ability to vision, shape, develop, and execute an...
-
Senior Cyber Security Operations Specialist
3 weeks ago
Berkshire, United Kingdom ITECCO Full time**Senior SOC Specialist - Remote - £DOE** **Role**: Senior Security Operations Centre Specialist **Location**: Entirely remote **Salary**: £60k - £75k Being a globally recognised IT Consultancy turning almost $2 billion last year, my client are looking to take on a Senior SOC Specialist to manage their MSP customers. This person will have the remit of...
-
Customer Service Advisor
3 weeks ago
Berkshire, United Kingdom Huntress Full time**Title**: Customer Service Advisor **Salary**: Circa £22,000 **Location**:Cookham, Maidenhead (walking distance from train station) **Benefits & Perks**:Monday to Friday - No weekends! 25 days annual holiday plus bank holidays, free onsite parking, contributory pension scheme, bike-to-work - scheme, Are you a highly organised and customer-focused...
-
Customer Service Advisor
2 weeks ago
Berkshire, United Kingdom Huntress Full time**Title**: Customer Service Advisor **Salary**: Circa £22,000 **Location**:Cookham, Maidenhead (walking distance from train station) **Benefits & Perks**:Monday to Friday - No weekends! 25 days annual holiday plus bank holidays, free onsite parking, contributory pension scheme, bike-to-work - scheme, Are you a highly organised and customer-focused...
-
Customer Logistics Administrator
2 weeks ago
Berkshire, United Kingdom Pod Talent Full timePod Talent are super excited to be partnered up with a global FMCG company who are looking for a Customer Logistics Administrator to join their team in Windsor. In this role, you will be responsible for a specific region or category of food, as well as the customers within that region. You will be working with colleagues to provide a consistent and...
-
Building Surveyor
2 weeks ago
Berkshire, United Kingdom Hays Specialist Recruitment Limited Full timeBuilding Surveyor / Capital Projects Manager Temporary Role, Hybrid, Berkshire, £155 per day **Building Surveyor/ Capital Projects Manager Berkshire, UK 6 month temporary role Hybrid Your new company** You will working for a prestigious public sector institution providing a wide range of services to people of all ages living in Berkshire. **Your new...
-
Health and Safety Specialist
4 weeks ago
Berkshire, United Kingdom Irwin & Colton Full timeJob Title: Health and Safety SpecialistA prestigious facilities management services provider is seeking an experienced Health and Safety Specialist to join their team in Berkshire, UK. The successful candidate will support the QHSE Manager and act as a point of contact on various aspects of health and safety within the business.Salary: Up to £43,000 per...
-
Procurement Specialist
3 weeks ago
Berkshire, United Kingdom Inside Out Purchasing & Supply Full timeInside Out Purchasing & Supply has been engaged by a Global Blue chip client to recruit Procurement Specialist. Skills/Experience required: - Experience of sourcing a range of direct & indirect goods/services - High level of supplier relationship building and negotiations - Develop Procurement Strategies - Degree educated or MCIPS (Desirable) - Experience...
-
Customer Service
2 weeks ago
Berkshire, United Kingdom Focus Resourcing Full time**Customer Service and Purchasing Assistant** A new, exciting opportunity has arisen for a specialist, distribution company to join the Operations Department on a permanent basis. We are seeking an enthusiastic and keen individual to join as a Customer Service and Purchasing Assistant on a full time,permanent basis! - **Location**:Theale - hybrid working...
-
Customer Service Co-ordinator
2 weeks ago
Berkshire, United Kingdom Focus Resourcing Full timeOur client based in Theale are looking for an experienced Customer Service Co-ordinator to join their growing team. With a key focus on customer service and proactively managing all aspects of administration and reporting within the sector. **The Role** - Input incoming warranty call-out requests into a specialist system and log with appropriate...
-
Specialist Teacher
1 week ago
Berkshire, United Kingdom Academics Full timeSpecialist Teacher - Theale Full Time - £35,000 - £34,000 per annum Are you a Teacher looking for your next opportunity? Do you want to support students in a new environment? We are excited to have a vacancy for a Specialist Teacher to join our team at our fantastic, newly refurbished SEN school based in Theale, West Berkshire. Our school caters to...
-
Customer Experience Manager
1 month ago
Berkshire, United Kingdom One to One Personnel Full timeCustomer Experience Manager - EBME Field Based Nationwide (with monthly meetings in Theale, Berkshire) Full Time Monday to Friday 37.5 Hours Are you a seasoned Customer Experience Manager with a proven track record of driving exceptional customer satisfaction and operational excellence? Our client, a leading provider of Managed Equipment Services (MES) to...
-
Unix Patching Specialists
2 weeks ago
Berkshire, United Kingdom CBSbutler Full timeJob ref: 1201514/002_1670415945 - Location: Berkshire, England - Sector: ICT - Job type: Contract - Salary: £400 - £450 per day - Contact: Phil Johnson - Published: about 3 hours ago - Duration: 6 months + - Start date: 2/1/23 - Consultant: Phil Johnson **Unix Patching Specialists** + 6 month initial contract - + SC Clearance required - + Outside IR35 -...
-
Brand Marketing Specialist
4 days ago
Berkshire, United Kingdom InterQuest Group Limited Full timeGlobal Employer Brand & Attraction Specialist will enhance the Employee Value Proposition by showcasing company culture, values and benefits through engaging content.Hybrid – 3 days onsiteStart – ASAPDuration – PermanentResponsibilities Ensure brand integrity across the organisation, aligning campaigns and initiatives with recruitment...
-
Digital Customer Experience Manager
1 month ago
Berkshire, United Kingdom CHASE Full timeJob OverviewCHASE is a global healthcare company that's passionate about delivering exceptional customer experiences. We're looking for a talented Global Medicines Marketing Lead to join our team.In this role, you will be responsible for driving marketing and omnichannel excellence across General Medicines. You will own a key segment of business...