Sales Account Coordinator
3 weeks ago
New Resource Group is seeking a highly skilled Sales Account Coordinator to join their team in Melksham. As a Sales Account Coordinator, you will play a key role in supporting the growth of the sales function, taking responsibility for a portfolio of accounts across the UK.
Job Description:
Key Responsibilities- Internal Account Management: Manage and maintain internal accounts, ensuring high levels of service and satisfaction
- Order Processing: Oversee the entire order process, from initial request through to completion
- Purchase and Sales Orders: Prepare and process purchase and sales orders
- Customer Relationships: Work closely with clients to understand and manage their needs and expectations
- Reporting: Produce and update regular reports on customer status and order progress
- CRM Management: Maintain accurate and up-to-date records within the company's CRM system
- Stock Management: Take responsibility for managing a variety of stock levels and product ranges
- Sales Team Support: Assist the sales team with external customer interactions and visits
- Relationship Building: Build and nurture long-lasting relationships with key stakeholders
- Customer Queries: Address customer queries and ensure all inquiries are handled promptly and efficiently
Requirements:
- Microsoft Excel Proficiency: Strong proficiency in Microsoft Excel, including advanced functions like lookups and pivot tables
- CRM Experience: Experience with CRM software (preferably Microsoft Dynamics)
- Customer-Centric Approach: A customer-centric approach, with a proven ability to build relationships and deliver results
- Sales Experience: Prior experience in a sales-related environment
- Teamwork: Ability to work collaboratively within a team
- Fast-Paced Environment: Comfortable working in a fast-paced setting with shifting priorities
- Organisational Skills: Excellent organisational skills and attention to detail
- Time Management: Ability to meet deadlines and manage time effectively
- Communication Skills: Strong communication skills, both written and verbal
- Telephone Manner: A professional and confident telephone manner
- Reliability: Reliable with excellent time management skills
The estimated salary for this position is £35,000 - £45,000 per annum, depending on experience.
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