Customer Service Representative

3 weeks ago


Peterborough, Peterborough, United Kingdom BCT Resourcing Full time
Service Advisor Opportunity

We are seeking a skilled Service Advisor to join our team at a leading Car Dealership in Stamford, Peterborough. As a Service Advisor, you will play a crucial role in delivering exceptional customer experiences while ensuring the smooth operation of our busy workshop.

Key Responsibilities:
  • Load and manage a high-volume workshop, prioritizing tasks to meet customer expectations.
  • Upsell and promote services to customers, providing expert advice on vehicle maintenance and repairs.
  • Develop and maintain strong relationships with customers, ensuring their satisfaction and loyalty.
  • Stay up-to-date with product and technical knowledge, covering installation and retrofitting of various systems.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
  • Valid driving license.
  • Previous experience in a similar role, preferably in the automotive industry.
  • Business or automotive training, with a focus on sales and customer service.
What We Offer:
  • Competitive salary of £28,000 per annum, with an OTE to £40,000.
  • Bonus and commission structure.
  • 25 days' holiday, increasing to 28 days.
  • Company discounts and bespoke training opportunities.
  • Progression opportunities within the company.


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