Hotel Food and Beverage Team Leader
2 days ago
Delta by Marriott Milton Keynes is a 4-star hotel located on the outskirts of Milton Keynes, renowned for its welcoming environment where personality and skillset are equally valued. The hotel underwent a complete refurbishment in 2024.
Benefits Include:
- Regular staff events
- Discounted hotel rooms worldwide
- Career progression opportunities within the group
Job Overview:
This role involves supervising the food and beverage team to ensure all tasks are completed, organizing shifts, reporting to the Food & Beverage Manager, and contributing to the overall daily operation of the department. Key areas of focus include the Restaurant, Bar, Conference, and Events.
Key Responsibilities:
- Actively engage with the team and their duties, adopting a hands-on approach.
- Maintain organization within a fast-paced environment.
- Effectively communicate with the team, guests, and other relevant stakeholders.
- Display a positive attitude, motivating and encouraging the team.
- Demonstrate basic computer skills.
Guest Experience:
- Provide exceptional guest service by being attentive to guests' needs, accurately fulfilling requests, and anticipating requirements.
- Prioritize preparation for service by ensuring the department's presentation meets brand standards and all procedures are followed.
- Ensure equipment is clean, sorted, and stored; glassware is polished; requirements for special occasions are ready; music and lighting are adjusted, and the outlet is prepared for service and guest comfort.
- Facilitate effective service by ensuring all staff are aware of their roles.
- Explain and promote daily beverage specials.
- Efficiently take food and beverage orders, handling payment methods accurately.
- Deliver daily briefings and attend scheduled Food and Beverage meetings.
- Conduct training sessions in accordance with the departmental monthly calendar.
- Quickly re-set working areas after service.
The hotel seeks individuals who possess not only the required skills but also the ideal personality to excel in this role. As an ambitious and dedicated individual, you will strive to deliver exceptional quality service, propelling the hotel to new heights. In return, you will receive a competitive salary commensurate with your experience and qualifications.
Salary Details:
- Estimated annual salary: £25,000 - £26,000
- Tips may be included as additional compensation
Additional Perks:
- Company events and gatherings
- Company pension scheme
- Discounted or complimentary meals
- Employee discounts
- Free parking facilities
- Access to on-site gym and fitness centre
- Health and wellbeing program
- On-site parking
- Referral program
Working Arrangements:
- 8-hour shift pattern
Work Authorisation:
- United Kingdom work permit required
Work Location: On-site at the hotel
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