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Merchant Account Manager
2 months ago
We are seeking an experienced and results-driven Merchant Account Manager to join our Client Success team in managing and growing our merchant accounts.
Key Responsibilities:- Build strong relationships with strategic clients and drive revenue growth through effective account management and upselling opportunities.
- Develop and implement strategies to optimise high-quality editorial partners, Buy Now Pay Later providers, and influencers to Skimlinks Merchants.
- Track and report on key performance indicators (KPIs) such as revenue, clicks, conversions, and program ROI for Merchants.
- Compile and present strategic recommendations to clients in the format of a Quarterly Business Review.
- Work with the Publisher team to capitalize on key sales events and cross-sell new and upcoming traffic sources to merchants.
- Collaborate with the Operations team to analyse data and ensure our programs are technically optimised.
- Negotiate and set up exclusive rates using various commercial models for our partners.
- Represent Skimlinks at conferences and industry events to attract prospective clients.
- 4-6 years of Account Management and/or Business Development experience.
- Experience with online marketing channels including performance, display, PPC, SEO.
- Understanding of CPC and CPA cost models and KPIs associated with the Publisher ecosystem.
- Experience with BNPL and influencer marketing platforms.
- Demonstrated success in negotiating, relationship building, and account management.
- Strong analytic, quantitative, and technical aptitude with great attention to detail.
- Excellent verbal, written, and communication skills.
- Bachelor's degree or equivalent work experience.
We offer a dynamic and inclusive work environment, competitive compensation, and opportunities for growth and development.
