HR Service Manager

4 weeks ago


Exeter, Devon, United Kingdom Exeter City Council Full time £71,000
Job Title: Head of Service - HR, Workforce Planning & OD

As a key member of our Operational Management Board, you will play a crucial role in delivering our corporate ambitions and priorities by providing strategic and operational support to the HR, Workforce Planning & OD service.

Main Responsibilities:
  • Lead the management, development, performance, and continuous improvement of our HR, Workforce Planning, OD, EDI & Safeguarding, Health and Safety at Work, Wellbeing, HRIS & Payroll services.
  • Contribute to HR & OD strategic plans and effective HR policies that influence and shape council services, not limited to the People & Culture Plan.
  • Maximise the use of data, analytics, and trends to drive continuous improvement and efficiency across the council, driving a proactive recruitment and retention strategy.
  • Champion and model positive performance management, leading initiatives to create a workforce that reflects our diverse community.
  • Lead the delivery of EDI and Safeguarding, ensuring training and policies are effective with excellent employee engagement.

We are looking for a skilled and experienced professional who can provide inspirational leadership, management, and development of the Council workforce, creating a professional, supportive environment that champions EDI and enhances the Council's ambitions to remain an Employer of Choice.

As the Head of Service for HR, Workforce Planning & OD, you will work in partnership across the operational management board, senior management board, public and private sector partners, customers, and central government to drive the delivery of the Council's services.

We are committed to being an exemplar of the Council's values and behaviour protocols, ensuring that the Council's corporate image and reputation are held in the highest esteem by all customers and communities the City Council serves, and stakeholders and partners it collaborates with.



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