IT Operations Manager

2 weeks ago

ChesterleStreet, Durham, United Kingdom Nigel Wright Group Full time
The Opportunity
Nigel Wright Group is seeking a seasoned IT professional to lead their technology strategy and operations. As an IT Manager, you will be responsible for overseeing all aspects of IT operations, including business applications, infrastructure, and security. This role requires a hands-on leader who can manage a small team, ensure the stability and security of the IT environment, and drive technological advancements to support business objectives.

The Role
Reporting to the Finance Director, you will have a broad role encompassing:

  • Develop and implement IT strategies that support business objectives, including the evolution of ERP systems.
  • Recommend and implement technology solutions to improve efficiency and effectiveness.
  • Stay current with emerging technologies and industry trends.

  • Manage, mentor, and develop a small team of IT professionals.
  • Foster a collaborative and high-performance team culture.
  • Conduct regular performance reviews and provide feedback.

  • Oversee the development, implementation, and maintenance of all business applications.
  • Ensure applications meet business needs and are aligned with company goals.
  • Collaborate with stakeholders to understand requirements and deliver effective solutions.

  • Ensure the stability, scalability, and security of the company's IT infrastructure.
  • Oversee the maintenance and upgrade of servers, networks, and other IT infrastructure components.
  • Manage relationships with third-party vendors and service providers.

  • Develop and implement comprehensive IT security policies and procedures.
  • Ensure compliance with relevant regulations and standards.
  • Monitor and respond to security incidents and threats.
  • Conduct regular security audits and vulnerability assessments.

  • Develop and manage the IT department budget.
  • Optimize spending on IT resources and services.
  • Track and report on IT expenditures.

  • Lead and manage IT projects from conception through to completion.
  • Ensure projects are delivered on time, within scope, and within budget.
  • Communicate project progress and issues to stakeholders.

The Person
You will be an experienced IT professional with a track record of implementing change initiatives within technology to improve commercial decision making. You will have experience of setting and delivering an IT operations strategy, driving improvement, change management, and influencing. You will also have experience of managing IT operations across multiple sites, using in-house and external resources, budget management, and obtaining value for money from a supply chain. Most importantly, you will be comfortable with planning and prioritizing competing priorities, communicating and influencing senior and junior colleagues, and explaining technical concepts to non-technical people.

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