Safety and Customer Care Specialist

2 weeks ago


Bradford, Bradford, United Kingdom Nuffield Health Full time

Role Overview

We are seeking a highly motivated and enthusiastic individual to join our team as a Safety and Customer Care Specialist at our Shipley FWC. As a key member of our team, you will be responsible for ensuring the safety and well-being of our members while using our wet facilities.

Key Responsibilities

  • Provide exceptional customer care and ensure a warm welcome for all members
  • Monitor and maintain the safety of our swimming pool, sauna, and steam room facilities
  • Respond promptly to any incidents or emergencies
  • Work collaboratively with our team to create a friendly and relaxed environment
  • Support our members in achieving their health and wellness goals

Requirements

To be successful in this role, you will need to hold a National Pool Lifeguard Qualification (NPLQ) and have excellent communication and interpersonal skills. You will also need to be able to work effectively in a team and provide ongoing training records.

What We Offer

In return for your hard work and dedication, we offer a competitive salary, season ticket loan, physiotherapy, private healthcare, and a cycle to work scheme. We are committed to supporting your career development and providing a positive and inclusive work environment.



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