RegTech Technical Support Specialist
3 days ago
We are seeking an experienced RegTech Technical Support Specialist to join our team at CUBE Content Governance Global Limited. This is a fantastic opportunity to work with a pioneering RegTech business that is revolutionizing the field of regulatory change management.
As a RegTech Technical Support Specialist, you will be responsible for providing 1st/2nd line technical support for customers and internal staff for office and customer-facing systems. You will also log incidents for global staff and customers contacting the Service Desk by email and telephone.
The ideal candidate will have practical experience working in Technical Service Desk or support roles, handling 1st/2nd line technical issues for internal staff and customers and managing their prioritization and resolution. They will possess a confident telephone manner, be able to learn quickly, and have a passion for delivering excellent customer service.
The salary for this position is £35,000 - £45,000 per annum, depending on experience.
CUBE is a remote-first business, so you will be able to design your home office and choose your own work equipment. We host monthly in-person meet-ups as a chance to get-together, share ideas and collaborate with other teams.
This role offers a unique opportunity to work alongside some of the brightest minds in AI research and engineering, developing impactful solutions that will reshape the world of regulatory compliance.
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