Exceptional Guest Experience Specialist

1 week ago


Ascot, Windsor and Maidenhead, United Kingdom Blue Arrow - Southampton Full time

Job Description

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As a Guest Services Assistant at Blue Arrow - Southampton, you will be responsible for providing a high level of service to our guests, ensuring their needs are met and exceeded. You will work closely with other departments to ensure seamless service delivery and contribute to the overall success of our business.

Key Responsibilities:

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  • Welcome guests in a professional and friendly manner.">
  • Escort guests and assist with luggage.">
  • Park cars and retrieve them safely.">
  • Maintain cleanliness and order on the driveway.">
  • Deliver and collect luggage promptly.">
  • Loading and unloading luggage into guests' cars or taxis.">
  • Handle all personal items with care.">
  • Maintain accurate records of the movement of luggage.">
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Requirements

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To be successful in this role, you will need a valid clean British driver's license, previous experience in the hospitality industry, and excellent communication and interpersonal skills. You will be a team player, motivated, and well-presented, with a flexible working attitude.

Salary and Benefits

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We offer a competitive salary of £25,000 (plus tips) and a range of benefits, including opportunities for career development and growth. If you are a motivated and skilled professional who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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