Guest Services Ambassador

11 hours ago


Ascot, Windsor and Maidenhead, United Kingdom Blue Arrow - Southampton Full time

Company Overview

">

We are a leading provider of exceptional guest experiences, committed to delivering world-class service and quality. Our team is passionate about creating memorable moments for our guests, and we're seeking a dedicated and skilled professional to join our team as a Guest Services Assistant in South Ascot.

Job Description

">

As a Guest Services Assistant, you will be responsible for providing a warm welcome and farewell to all guests, ensuring a seamless service delivery from arrival through to departure. This includes escorting guests, parking cars, and retrieving them safely, as well as maintaining cleanliness and order on the driveway.

You will also be responsible for delivering and collecting luggage promptly and according to Coworth Park standards, loading and unloading luggage into guests' cars or taxis, and handling all personal items with care to prevent damage. Additionally, you will maintain accurate records of the movement of luggage in and out of the hotel and exceed guests' expectations by providing discreet and personalized service.

Key Responsibilities:

">
  • ">
  • Welcome guests in a professional and friendly manner, ensuring they immediately feel at home.">
  • Escort all guests when possible.">
  • Park cars and retrieve them according to Coworth Park standards.">
  • Maintain cleanliness and order on the driveway.">
  • Deliver and collect luggage promptly and according to Coworth Park standards.">
  • Loading and unloading luggage into guests' cars or taxis.">
  • Handle all personal items with care to prevent damage.">
  • Maintain accurate records of the movement of luggage in and out of the hotel.">
">

Essential Functions & Physical Requirements

">

The ideal candidate will possess a valid clean British driver's license, have held it for at least 2 years, and have previous experience in the hospitality industry. They will be customer-oriented, organized, a team player, motivated, and well-presented, with flexible working attitude.

Benefits

">

We offer a competitive salary of £25,000 (plus tips), a range of benefits, and opportunities for career development and growth. If you are a motivated and skilled professional who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



  • Ascot, Windsor and Maidenhead, United Kingdom Ginger Recruitment Services Limited Full time

    We are seeking a Luxury Service Ambassador to join our prestigious team in Ascot.With a competitive salary of £11.44ph + Benefits, this role is perfect for someone passionate about providing exceptional customer service in a high-end hospitality setting.This luxury establishment is renowned for its beautiful surroundings and commitment to guest...


  • Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full time

    Park Experience Coordinator Job Summary">Join us at Coworth Park, a renowned destination for exceptional hospitality. As a Guest Services Assistant, you will play a vital role in creating unforgettable experiences for our guests.">Expected Compensation: £26,000 - £30,000 per year">This position requires someone who can provide top-notch service while...


  • Ascot, Windsor and Maidenhead, United Kingdom Blue Arrow - Southampton Perm Hub Full time

    Guest Services Supervisor:Are you passionate about delivering exceptional guest experiences? Do you have a knack for leading teams and driving results? If so, we want to hear from you! As a Guest Services Supervisor at Blue Arrow - Southampton Perm Hub, you will be responsible for leading our Front of House team and ensuring that every guest receives a warm...


  • Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full time

    We are seeking a skilled and charismatic hospitality ambassador to join our team at Coworth Park, a luxury hotel renowned for its excellence in service. As a Coworth Park Hospitality Ambassador, you will play a vital role in creating memorable experiences for our guests and exceeding their expectations.About Coworth ParkCoworth Park is a leading hotel that...


  • Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full time

    COWORTH PARK is seeking a highly motivated and organized Guest Services Assistant to join our team. As a key member of our front-of-house team, you will play a crucial role in ensuring that every guest has a fantastic stay.About Your RoleYou will be responsible for welcoming guests in a warm and friendly manner, handling luggage delivery and collection, and...


  • Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full time

    **Job Summary**We are seeking a highly skilled Guest Experience Manager to join our team at Coworth Park. In this role, you will be responsible for ensuring seamless guest experiences across all interactions. Your expertise in building lasting relationships and creating brand loyalty will make a significant impact on our guests' stays.


  • Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full time

    About the RoleWe are seeking a skilled Guest Experience Manager to oversee daily operations and ensure seamless interactions with guests. As a senior member of the team, you will be responsible for staff welfare, morale, and conducting annual performance reviews.Job ResponsibilitiesEnsure a seamless and guest-centric service throughout every interaction with...


  • Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full time

    Company OverviewCoworth Park Hotel, a prestigious destination in the UK, seeks an exceptional individual to join its Events Operations team. As a Waiter at Coworth Park, you will be part of a dynamic team that delivers unforgettable experiences for guests.


  • Ascot, Windsor and Maidenhead, United Kingdom Coworth Park Full time

    Company OverviewCoworth Park Hotel, a prestigious establishment recognized as one of The Sunday Times Top 10 Best Places to Work for in 2024, is committed to fostering an inclusive culture.Salary and BenefitsWe offer an attractive remuneration package that reflects our commitment to our employees' well-being. Our salary range starts at approximately £25,000...


  • Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full time

    Coworth Park is a renowned hospitality leader, and we're seeking a skilled Guest Services Assistant to join our team. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and ensuring our guests feel valued and cared for.Our award-winning learning academy provides a unique opportunity for growth and development,...


  • Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full time

    At COWORTH PARK, we're seeking a skilled and enthusiastic Guest Services Assistant to join our team. About UsWe're a luxury hotel that values inclusivity, passion, personality, respect, teamwork, and creativity.Your RoleAs a Guest Services Assistant, you'll provide a positive first impression of the hotel by welcoming guests in a professional and courteous...


  • Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full time

    Job DescriptionKey Responsibilities:Monitor service and performance standards to ensure consistently outstanding experience for guests following the hotels core standards.Create a training culture within the department.Proactive cleaning management to ensure product is at its best at all times.


  • Ascot, Windsor and Maidenhead, United Kingdom Blue Arrow - Southampton Full time

    Job Title: Hotel Operations Manager - Guest Experience SpecialistLocation: Ascot, UKEstimated Salary: £31,827 per annumHours: 40 hours per weekAbout the RoleWe are seeking a highly skilled and experienced Hotel Operations Manager to lead our Front of House team in delivering exceptional guest experiences. As a key member of our management team, you will be...


  • Ascot, Windsor and Maidenhead, United Kingdom Signature Senior Lifestyle Operations Full time

    Become a key member of our team as a Hospitality Assistant with Signature Senior Lifestyle Operations and help create unforgettable experiences for our residents.ResponsibilitiesYou will be responsible for maintaining the upkeep of non-clinical areas, including common spaces and amenities.In the Kitchen and Food & Beverage department, you will assist in...


  • Ascot, Windsor and Maidenhead, United Kingdom Blue Arrow - Southampton Full time

    Job Title: WaiterWe are seeking a skilled and enthusiastic Waiter to join our team at Coworth Park in South Ascot. As a Waiter, you will be responsible for delivering exceptional dining experiences to our guests, ensuring that every visit is memorable and enjoyable.About the Role:The ideal candidate will have excellent communication skills, a strong customer...


  • Ascot, Windsor and Maidenhead, United Kingdom Ginger Recruitment Services Limited Full time

    We are looking for a High-End Hospitality Professional to join our team in Ascot.This luxury hotel is committed to delivering exceptional customer service and creating a memorable experience for our guests.The ideal candidate will have prior experience in a luxury hotel or similar environment and excellent communication skills.Key Responsibilities:Provide a...


  • Ascot, Windsor and Maidenhead, United Kingdom Blue Arrow - Southampton Full time

    Job Overview:Join our team at Coworth Park in South Ascot as a Waiter and contribute to delivering exceptional dining experiences to our guests. As a Waiter, you will be responsible for providing menu knowledge, supporting supervisors, and ensuring a seamless guest experience.Key Responsibilities:Supporting supervisors in running a stationGreeting guests and...


  • Ascot, Windsor and Maidenhead, United Kingdom Blue Arrow - Southampton Full time

    We are seeking a Food Service Professional to join our team at Blue Arrow in Southampton. This is a full-time position based on an average of 40 hours per week, with the possibility of up to 45 hours during peak season. The successful candidate will ensure that our dining facilities are presented ready for service, welcome members and their guests, and...


  • Ascot, Windsor and Maidenhead, United Kingdom Coworth Park Full time

    About UsCoworth Park, a renowned establishment in the hospitality industry, prides itself on its commitment to excellence. We strive to create an inclusive environment where individual perspectives and contributions are valued.We embody our values of teamwork, respect, and creativity in all aspects of our operations, aiming to foster a workplace that is rich...


  • Ascot, Windsor and Maidenhead, United Kingdom Blue Arrow - Southampton Full time

    Job OverviewWe are seeking a highly skilled and experienced Service Excellence Associate to join our Blue Arrow team at Coworth Park in Ascot.Key Responsibilities:Deliver exceptional customer service and ensure a seamless dining experience for guests, adhering to health and safety standards.Maintain a clean and organized workspace, working collaboratively...