Hospitality Host

2 days ago

Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full time

Coworth Park Hotel invites applications from experienced Hospitality Hosts who share our commitment to delivering exceptional guest experiences. In this key role, you will be responsible for ensuring that every guest receives a warm welcome, attentive service, and a lasting impression of our luxury hotel.

About the Opportunity

You will be working closely with our Events Operations team to deliver seamless service, handle guest inquiries, and resolve any issues promptly. As a valued member of our team, you will have access to exclusive benefits, including a competitive salary of £24,000 - £30,000 per annum, depending on experience, complimentary stays at Dorchester Collection Hotels, up to 48 nights per year, and a 50% discount on food and beverages at selected bars and restaurants.

English is the primary language used in our hotel, and we celebrate diversity. To succeed in this position, you must have excellent communication skills, a strong customer service ethic, and the ability to work effectively in a fast-paced environment.

Key Performance Indicators:

  • Consistently provide exceptional service to guests
  • Ensure seamless service delivery during peak periods
  • Develop strong relationships with colleagues and stakeholders
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