Business Support Manager

4 days ago


Trowbridge, Wiltshire, United Kingdom NHS Full time

To provide effective day-to-day line management of a team of up to 8 administrative staff, addressing all management issues such as workload, performance, absence, annual leave, appraisals, and HR-related matters.

This role will cover the entire Wiltshire Childrens Community Health Services within the specified locality, overseeing all administrative functions and ensuring seamless operations within the Business Support teams.

As part of the role, you will have an administrative workload and will also provide coverage within the Business Support team as required.

The Business Support function provides secretarial, administrative, and organizational support across various office and service activities, including reception duties and front-of-house responsibilities.

Key Responsibilities

  1. Direct line management in accordance with organizational policies, including regular one-to-one meetings, supervision sessions, appraisals, work allocation, induction, and training.
  2. Manage employee absence, conduct return-to-work interviews, and absence monitoring meetings following established policies.
  3. Liaise with other Business Support Team Leaders to ensure comprehensive coverage across all service areas.

About Us

We transform health and care services, improving lives and outcomes for millions of people nationwide.

Established in 2006, we are a leading provider of community health and care services, working closely with healthcare commissioners and communities to drive positive change.

We deliver adult and children's community health services, primary care services, and adult social care and wellbeing services. Our mission is guided by simple values: we care, we think, we act.

Your Benefits

  • Free tea and coffee at our base location
  • Exclusive access to My Reward Hub, offering discounts on daily purchases and cashback/voucher offers
  • Early access to your wages, helping with life's emergencies and financial stress
  • Expert support for mental and physical wellbeing, including healthy recipes, activity challenges, and post-trauma care
  • Access to eLearning, career coaching, and counselling services through our dedicated Learning Enterprise team
  • A collaborative culture where innovation and ideas thrive, backed by £100,000+ of annual innovation funding
  • Pride in working for an organization committed to exceptional clinical and quality standards, with many rated services holding Good or Outstanding ratings from the Care Quality Commission


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