Primary Client Liaison

20 hours ago


Birmingham, Birmingham, United Kingdom Ground Control Full time
About the Position

We are recruiting a Client Services Administrator to join our team at Ground Control. In this role, you will play a critical part in supporting our clients, ensuring their needs are met with professionalism and efficiency.

Key Accountabilities:
  • Serve as the main point of contact for client inquiries, managing communications effectively.
  • Maintain and update accurate client records within our CRM system ICE2.
  • Create and manage Tenders for potential works, working closely with the Estimating Team.
  • Process client Purchase Orders, ensuring accuracy and matching work requested.
  • Contribute to administrative tasks, including report preparation and database maintenance.
Essential Qualifications and Skills
  • Proven experience in an administrative or client-facing role.
  • CRM System knowledge.
  • Strong organisational and multitasking abilities.
  • Proficiency in Microsoft Office Suite.
  • Problem-solving skills.

Salary range: £26,000 - £31,000 per annum.



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