Strategic Operations Director

3 days ago


Northwood, Greater London, United Kingdom Aramark UK Full time
Overview:
Northwood Headquarters, a NATO command headquarters, is home to over 2,000 senior military personnel from 30 different nations. Aramark UK has been awarded the soft FM contract for seven years, and we are seeking a General Manager to lead our team.

Salary:$60,000 - $80,000 per annum, plus eligibility for bonus.

About the Role:
The General Manager will be responsible for leading a team of 200 staff delivering catering, cleaning, shop, and coffee outlets, Mess management, domestic assistance, and function events. The successful candidate will develop and execute strategy, advocate for clients, encourage dedication, drive engagement, and deliver positive financial results.

Responsibilities:
  • Day-to-day management of the site and respective team.
  • Overall responsibility for Quality and Safety compliance on site.
  • Drives a culture of Safety through implementation of all safety, quality, and service excellence standards.
  • Delivers on food and labour targets by using applicable tools and processes to proactively lead financial outcomes, operational indicators, and behaviours.
  • Maintain financial information system as required by Aramark UK and client.

Requirements:
  • Experience operating as a General Manager in a contract catering/facilities management business.
  • A strong people manager able to lead a team and collaborate with several client organisations.
  • Experience managing a P&L.


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