Experienced Service Advisor Wanted

6 days ago


Salisbury, Wiltshire, United Kingdom Octane Recruitment Full time
Job Title: Service Advisor

Job Summary:

We are seeking an experienced Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients' vehicles are serviced and repaired to the highest standards.

Key Responsibilities:

  • Meet and greet customers bringing their vehicles to the dealership for scheduled and non-scheduled servicing and repairs.
  • Support the aftersales function and assist the service manager in the day-to-day running of a busy after-sales department.
  • Upsell existing products to new and existing customers.

Requirements:

  • High-quality customer service experience (does not have to be in the motor trade - full training provided).
  • Good communication skills.
  • Knowledge of Kerridge or Pinnacle would be advantageous.
  • Full UK driving license.

Benefits:

  • Accredited training and qualifications covering the latest technology, including hybrid and electric cars.
  • Up to 25 days annual leave plus bank holidays.
  • Pension scheme with employer contributions.
  • Employee Assistance Programme.
  • Eyecare vouchers.
  • Cycle to work scheme.
  • Life Assurance Policy.
  • Staff discounts on MOTs and repairs.
  • Staff Retail Purchase Scheme.


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