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Service Advisor
2 months ago
Job Summary:
We are seeking an experienced Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients' vehicles are serviced and repaired to the highest standards.
Key Responsibilities:
- Meet and greet customers bringing their vehicles to the dealership for scheduled and non-scheduled servicing and repairs.
- Support the aftersales function and work closely with the service manager to ensure the smooth operation of the department.
- Upsell existing products to new and existing customers.
Requirements:
- High-quality customer service experience, preferably in the automotive industry.
- Excellent communication and interpersonal skills.
- Knowledge of Kerridge or Pinnacle would be advantageous.
- Full UK driving license.
Benefits:
- Accredited training and qualifications to cover the latest technology, including hybrid and electric cars.
- Up to 25 days annual leave plus bank holidays.
- Pension scheme with employer contributions.
- Employee Assistance Programme.
- Eyecare vouchers.
- Cycle to work scheme.
- Life Assurance Policy.
- Staff discounts on MOTs and repairs.
- Staff Retail Purchase Scheme.
