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Field Service Engineer

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Rugby, Warwickshire, United Kingdom Genius Recruit Ltd Full time
Job Description

Job Title: Field Service Engineer

Company: Genius Recruit Ltd

Job Type: Full-time

Location: Global Organisation

Job Summary:

We are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, maintaining, troubleshooting, and repairing a range of test and stimulation systems. You will work closely with our customers to provide on-site training and support, and ensure that all equipment is functioning correctly.

Key Responsibilities:

  • Conduct customer visits as assigned by Service Administration
  • Install, maintain, troubleshoot, and repair all types of equipment on site
  • Provide on-site customer training
  • Perform equipment rebuilds
  • Conduct Force and displacement calibrations of equipment to UKAS accreditation
  • Prepare visit reports, installation and service reports, travel expense reports, and time sheets
  • Independently manage documentation required to fulfill customer orders
  • Support Sales and Operations departments
  • Ensure compliance with quality system, health and workplace safety regulations, legal regulations, CE requirements, norms, and internal technical guidelines to mitigate health and financial risks
  • Manage costs within budget
  • Track product modifications and technical changes to organisations equipment

Requirements:

  • Bachelor's degree or equivalent in electrical or mechanical engineering
  • Proficient in technical field service and customer support
  • Knowledge and experience of hydraulic systems
  • Knowledge and experience of electro-mechanical systems
  • Knowledge and understanding of software solutions and electronics
  • Ability to work autonomously
  • Valid Driving Licence
  • Excellent communication skills
  • Openness to travel
  • Adaptability
  • Strong team collaboration skills within an interdisciplinary environment

What We Offer:

  • Competitive salary plus overtime available
  • 25 Days holidays plus Bank holidays
  • An attractive bonus program
  • Company car with private use
  • European and US training opportunities
  • Company Pension Scheme
  • Career development opportunities
  • Matrix organisation with pooled expertise and communication channels