Field Service Engineer

2 months ago

Rugby, Warwickshire, United Kingdom Manpower UK Ltd Full time

Job Summary:

We are seeking a highly motivated and technically skilled Trainee Field Service Engineer to join our team at Manpower UK Ltd. As a Trainee Field Service Engineer, you will be responsible for installing, maintaining, and calibrating Coordinate Measurement, Optical, and X-ray systems at customer premises.

Key Responsibilities:

  1. Install, maintain, and calibrate Coordinate Measurement, Optical, and X-ray systems at customer premises.
  2. Support customers within the UK, with opportunities to work in Ireland and Europe.
  3. Perform machine acceptance tests following national standards.
  4. Diagnose and fault-find repairs/breakdowns at customer sites and respond accordingly.
  5. Provide excellent customer service and maintain regular communication with customers.
  6. Maintain and plan stock, tools, and equipment based on specific tasks and customer requirements.
  7. Ensure accurate customer and internal documentation completion to maintain compliance and traceability.
  8. Support customers by remotely accessing customer equipment to resolve machine issues.
  9. Work closely with the team, adhering to service level agreement commitments, and highlight any escalations as necessary.
  10. Maintain and adhere to company and customer health and safety policies and procedures.
  11. Coordinate and self-manage travel and hotel bookings.
  12. Assist and support other team members on complex repairs, retrofits, and maintenance activities.

Requirements:

  1. Technical Apprenticeship completed or experience in an electronics/mechatronics engineering role within the armed forces.
  2. Full UK driving license.
  3. Permitted to work throughout the UK and Ireland.

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