Professional Customer Experience Specialist
2 days ago
We are seeking a highly skilled Professional Customer Experience Specialist to join our team. As a key member of our contact centre, you will be responsible for delivering world-class customer service, handling inbound calls, and providing a positive experience for customers.
Job Requirements:- Demonstrate a high level of professionalism, politeness, and courtesy when interacting with customers over the phone
- Display excellent verbal communication skills, conveying empathy, patience, and understanding to customers
- Utilise your problem-solving skills to resolve customer queries efficiently and effectively
- Maintain accurate records and follow up on customer issues
- Work collaboratively with colleagues to achieve common goals and objectives
- A competitive salary: £11.44 per hour (full-time, permanent)
- 28 days holiday (including bank holidays), increasing to 30 days after 1 year of service
- 24/7 Employee Assistance Programme including GP support and mental health wellbeing counselling
- Fantastic opportunity for career progression in finance
- Genuine career progression opportunities through internal development programmes
- Life Assurance Cover
- Supported Pension Scheme
- Energy, Insurance, and Broadband support through Perks at Work Platform
- Up to 15% off major retailers & supermarkets
- Up to 40% off Cinema tickets
- Up to 10% off mobile products
- Exclusive TP offers for Mobile Phone contracts with EE and Vodafone
-
Customer Experience Specialist
4 days ago
Glasgow, Glasgow City, United Kingdom Fizz Experience Limited Full timeAt Fizz Experience Limited, we value our customers and strive to deliver exceptional experiences through our Customer Experience Specialists. As a key member of our sales team, you will be responsible for delivering outstanding customer service, promoting our products, and building long-term relationships with our customers.This role involves working in a...
-
Customer Experience Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Teleperformance Full timeTeleperformance: Customer Services Specialist RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Services Specialist. In this role, you will play a vital part in delivering exceptional customer experiences that meet or exceed our high standards.The ideal candidate will possess excellent communication skills,...
-
Customer Experience Associate
3 weeks ago
Glasgow, Glasgow City, United Kingdom ScS - Sofa Carpet Specialist Full timeAt ScS, we pride ourselves on being one of the UK's leading sofa specialists, with over 100 retail stores across the country. As a Retail Sales Assistant, you'll be part of a dedicated team that shares our vision of delivering exceptional customer experiences and creating unforgettable memories for our customers.About the RoleAs a key member of our Retail...
-
Customer Experience Professional
4 weeks ago
Glasgow, Glasgow City, United Kingdom Star People Full time{"Job Title": "Customer Experience Specialist", "Company Overview": "Star People is a global pharmaceutical company with a reputation for innovation, enriching quality of life around the world by addressing diverse medical needs through products and services focused on therapy areas including cardiovascular, oncology and metabolic diseases.", "Job Overview":...
-
Sales and Customer Experience Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom ScS - Sofa Carpet Specialist Full timeCompany OverviewWe are ScS - Sofa Carpet Specialist, one of the UK's leading sofa specialists. We have over retail stores across the country, serviced by 9 distribution centres, a Digital Hub in Coventry, and a support centre in Sunderland.
-
Customer Experience Specialist
1 day ago
Glasgow, Glasgow City, United Kingdom TFG Full timeAbout the RoleWe are looking for a talented and customer-centric individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer service and ensuring that every customer leaves the store feeling satisfied and valued.Key ResponsibilitiesDeliver outstanding customer service and resolve...
-
Customer Experience Specialist
1 week ago
Glasgow, Glasgow City, United Kingdom Anderson Knight Full timeJob Summary:We are seeking a highly motivated and customer-focused Customer Experience Specialist to join our team at Anderson Knight. In this role, you will be responsible for delivering exceptional customer service and support to our clients.As a key member of our Customer Services Team, you will work closely with our Team Leader to ensure that all...
-
Customer Experience Specialist
1 day ago
Glasgow, Glasgow City, United Kingdom Redefined Ltd Full timeJob Title: Customer Experience SpecialistWe are looking for a highly motivated Customer Experience Specialist to join our team at Redefined Ltd.About the Role:As an F&B Host, you will be responsible for creating a memorable and entertaining experience for our customers.You will greet and entertain our customers, making them feel welcome and valued.You will...
-
Cleaner - Customer Experience Professional
3 weeks ago
Glasgow, Glasgow City, United Kingdom Vita Student Full timeCompany Overview:Vita Student, a leading provider of student accommodation, is seeking a highly motivated and detail-oriented Cleaning and Maintenance Specialist to join our team. As a key member of our facilities management team, you will be responsible for ensuring that our properties are clean, safe, and welcoming for our residents.Salary: £22,000 -...
-
Customer Experience Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom NEXT Full timeUnlock Your Potential in RetailWe are seeking a talented Customer Experience Specialist to join our team at Victoria's Secret.About the Role:To deliver exceptional customer service, providing personalized experiences and ensuring customers find the perfect products.To own the merchandising and presentation of our products, creating an engaging store...
-
Customer Experience Specialist
2 days ago
Glasgow, Glasgow City, United Kingdom Rank Group Full timeAbout the RoleAs a Customer Experience Specialist, you will play a key part in delivering exceptional service to our electronic gaming customers at Grosvenor Casino, Glasgow Merchant City.You will be the point of contact for customers, providing a warm welcome and ensuring they have an enjoyable experience. You will work closely with your colleagues to...
-
Customer Experience Specialist
2 days ago
Glasgow, Glasgow City, United Kingdom CV-Library Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team in delivering exceptional customer service. As a key member of our Business Banking team, you will play a vital role in ensuring that our customers receive tailored solutions to their needs.The ideal candidate will have previous experience in a customer-facing role...
-
Customer Experience Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Redefined Ltd Full timeJob DescriptionWe are seeking a talented Customer Experience Specialist to join our team at Redefined Ltd. As a key member of our sales team, you will play a vital role in delivering exceptional customer experiences and driving business growth.About the RoleOffer solutions to customers with general mobile or network queries and provide expert advice on our...
-
Customer Experience Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Persimmon plc. Full timePersimmon Homes West Scotland is a leading UK house builder serving local communities across the country. We're looking for a talented individual to join our team as a full-time Customer Service Coordinator based in Glasgow.">We offer a competitive salary of £28,000 - £30,000 per annum, depending on experience, plus benefits including pension, life...
-
Customer Experience Resolution Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Optical Express Full timeCustomer Experience Resolution SpecialistWe are seeking a highly skilled Customer Experience Resolution Specialist to join our Clinical Services team at Optical Express in Glasgow City Centre.This is an exciting opportunity to work as the key point of contact for patients with service-related queries, delivering exceptional customer service and ensuring...
-
Retail Customer Experience Specialist
1 week ago
Glasgow, Glasgow City, United Kingdom Motorpoint Ltd Full timeRole OverviewWe are Motorpoint Ltd, the UK's leading omnichannel car retailer, and we are seeking a Retail Customer Experience Specialist to join our team. This role is an exciting opportunity to make a real difference in the lives of our customers and contribute to our company's continued success.Key ResponsibilitiesAs a Retail Customer Experience...
-
Specialist Outdoor Cleaning Professional
3 weeks ago
Glasgow, Glasgow City, United Kingdom Nationwide Specialist Services Full time**Job Overview:** At Nationwide Specialist Services, we offer exciting career opportunities for individuals passionate about providing top-notch cleaning services to commercial clients.We are currently looking for a Specialist Outdoor Cleaning Professional to join our team. As an integral part of our cleaning team, you will be responsible for ensuring that...
-
Delivery and Customer Experience Specialist
2 weeks ago
Glasgow, Glasgow City, United Kingdom Tesco Partners Full timeWe're always looking for talented individuals to join our team at Tesco Partners. As a Delivery and Customer Experience Specialist, you'll play a vital role in ensuring our customers receive their orders on time and with a smile.**Estimated Salary:** £24,000 - £30,000 per annum, depending on experience and location.This role requires flexibility, with...
-
Customer Experience Specialist
2 weeks ago
Glasgow, Glasgow City, United Kingdom Optical Express Group Full timeAbout Us: We are a leading optical retailer, committed to delivering exceptional customer service. Our team is passionate about helping patients achieve their best vision.">Job Summary: We are seeking a skilled Customer Care Advisor to join our Contact Centre Team. As a key member of our team, you will be responsible for providing excellent customer service...
-
Customer Experience Associate
4 weeks ago
Glasgow, Glasgow City, United Kingdom Teleperformance Full timeWe are seeking a highly skilled Customer Service Specialist to join our team in Glasgow. This role is perfect for individuals who enjoy working in a fast-paced environment and have excellent communication skills.Key Responsibilities:To provide exceptional customer service over the phone, via email, or through other communication channels.To respond to...