Front of House Team Lead Specialist
5 days ago
We are seeking a Front of House Team Lead Specialist to join our team at The Chapter Collection. As a key member of our restaurant operations team, you will play a crucial role in delivering exceptional customer experiences and ensuring responsible alcohol sales.\
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About Us\
The Chapter Collection is a leading hospitality brand with over 800 sites across the UK. We offer a supportive environment, award-winning training, and opportunities for career growth and development.\
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The Role\
As Front of House Team Lead Specialist, you will be responsible for coaching and mentoring colleagues, working with the management team to deliver our company vision, and ensuring responsible alcohol sales. You will build strong relationships with customers, serve food and drinks, and provide advice on products.\
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Key Responsibilities\
* Build strong relationships with customers and colleagues\
* Work collaboratively with the management team to deliver exceptional customer experiences\
* Ensure responsible alcohol sales and maintain a safe working environment\
* Coach and mentor colleagues to improve performance and skills\
* Collaborate with other departments to drive business results\
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Benefits\
Our benefits package includes a competitive salary, estimated at around £28,000-£35,000 per annum based on location and experience, award-winning training, 25% off food and drink, a referral scheme up to £1,000, and dental insurance.\
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Requirements\
The ideal candidate must be at least 18 years old and possess excellent communication and interpersonal skills. You should be passionate about serving quality food and drinks, a team player, and able to work in a fast-paced environment.
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